Senior Automotive Quality Manager - Customer Lead

Walsh Employment Limited; Oak Creek (WI); On-site; USD 90,000 - 120,000; Full time

Job summary

Walsh Employment Limited seeks an Automotive Quality Manager for our client in Oak Creek, Wisconsin. The role leads customer, manufacturing and quality-system activities to ensure IATF 16949 compliance and strong APQP/PPAP discipline across the site.

You will manage customer quality, coordinate audits, drive containment and root-cause analysis, and mentor cross-functional teams on quality improvements. Automotive experience and hands-on leadership on the shop floor are essential.

Qualifications

• Extensive IATF 16949 experience
• Automotive customer quality expertise
• Strong 8D problem solving
• APQP, PPAP, PFMEA familiarity
• Layered Process Audits experience
• Audits with customers and third parties
• Cross-functional leadership
• Hands-on shop-floor quality experience
• Excellent communication with senior stakeholders
• Coatings or bulk manufacturing knowledge preferred

Responsibilities

• Act as senior point of contact for automotive customer quality matters
• Lead resolution of customer complaints, escalations and recurring quality issues
• Drive containment, root-cause analysis, corrective action and effectiveness verification
• Ensure customer-specific requirements are embedded in site quality processes
• Support and maintain compliance with IATF 16949 and automotive standards
• Lead or support internal, process, product and Layered Process Audits
• Prepare for and host customer and third-party audits
• Drive APQP, PPAP, PFMEA and Control Plan disciplines
• Collaborate with Operations, Engineering, Technical and Lab teams to resolve quality issues
• Review quality performance, identify trends and drive sustainable improvement
• Support manufacturing teams on the shop floor
• Develop stronger quality ownership across the site
• Support customer and supplier visits as needed
• Escalate and resolve quality risks
• Provide technical guidance to Quality and cross-functional teams
• Support changes arising from future IATF revisions

Skills

IATF 16949

Automotive quality

Customer-facing quality

8D problem solving

APQP/PPAP

PFMEA/FMEA

Layered Process Audits

Internal audits

Cross-functional leadership

Quality leadership

Education

Engineering degree

Quality/Materials degree

Chemistry background

Job description

Walsh Employment Limited seeks an Automotive Quality Manager for our client in Oak Creek, Wisconsin. The role leads customer, manufacturing and quality-system activities to ensure IATF 16949 compliance and strong APQP/PPAP discipline across the site.

You will manage customer quality, coordinate audits, drive containment and root-cause analysis, and mentor cross-functional teams on quality improvements. Automotive experience and hands-on leadership on the shop floor are essential.