Senior Automotive Diagnostics Lead

Greulich's Automotive Repair; Sun City (AZ); On-site; USD 36,000 - 120,000; Full time

Benefits offered by this job

Competitive pay with bonus/commission

Paid training

Medical, dental, vision benefits

Paid time off

Employee discounts

Career advancement opportunities

Job summary

Sun Auto Tire & Service is seeking an experienced Lead Automotive Technician in Phoenix, AZ to diagnose complex concerns, perform advanced repairs, and coach others in a safety-focused shop environment.

You will escalate difficult diagnostics, plan repairs, and ensure quality through validation and thorough documentation, while supporting store leadership and customer communication. This role offers growth into technical leadership within a values-driven network.

Qualifications

• The right candidate has 5+ years of automotive technician experience with advanced diagnosis and complex repairs.
• Advanced diagnostic capability using scan tools, meters, service information, and a structured test plan.
• Ability to coach and guide technicians through hands-on support and feedback while maintaining quality and safety.
• ASE certifications appropriate to assigned work, or equivalent demonstrated competency.
• Ability to translate technical findings into clear recommendations for leadership, service advisors, teammates, and customers.
• Possess and utilize basic tools required to perform the functions of the role.
• Valid driver’s license and successful completion of a Motor Vehicle Records check.
• State Inspector License where applicable, or ability to obtain as required by the store.
• Ability to work a flexible schedule, including weekends.
• Must be 18 years of age or older.

Responsibilities

• Serve as the store's final technical escalation point for complex mechanical, electrical, driveability, intermittent, and comeback concerns.
• Develop diagnostic plans and confirm root cause before repair authorization, aligning strategy with company standards and customer priorities.
• Perform the shop's most complex repairs to a high standard, including advanced electrical, driveability, and major mechanical work.
• Complete post-repair validation—road tests, relearns/resets, torque verification, and final quality checks—to help prevent comebacks.
• Review Digital Vehicle Inspections, repair orders, and documentation for accuracy, safety, and completeness.
• Coach and develop GSTs, Junior Technicians, Technicians, and Senior Technicians on standard work, diagnostics, tool use, and repair validation.
• Partner with Store Managers and Service Advisors on repair strategy, prioritization, and clear customer communication.
• Model safe work practices and proper tool and equipment use, and ensure repairs comply with applicable regulations and company procedures.
• Work a flexible schedule, including weekends as needed, and perform other duties as assigned while living out Sun Auto's core values.

Skills

Advanced diagnostics

Diagnostic planning

Coaching teammates

Clear communication

Technical escalation

Driveability diagnosis

Electrical diagnosis

Safety compliance

Education

ASE Master Technician

High School Diploma or equivalent

Tools

Scan tools

Meters

Service information systems

Job description

Sun Auto Tire & Service is seeking an experienced Lead Automotive Technician in Phoenix, AZ to diagnose complex concerns, perform advanced repairs, and coach others in a safety-focused shop environment.

You will escalate difficult diagnostics, plan repairs, and ensure quality through validation and thorough documentation, while supporting store leadership and customer communication. This role offers growth into technical leadership within a values-driven network.