Senior Auto Parts Specialist – WOW Customer Service

AutoZone, Inc.; Honolulu (HI); Presencial; USD 25.210 - 25.623; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Paid time off

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Tuition reimbursement

Employee discounts

Descripción de la vacante

AutoZone is seeking a Senior Retail Sales Associate in Honolulu to deliver WOW! customer service and drive sales through expert product knowledge and support across store operations.

You will operate cash registers, manage restocking, assist with installations, and read codes with OBDII to diagnose car issues while maintaining a safe, organized store environment and exceptional customer experience.

Formación

• Excellent communication and decision making skills.
• Basic knowledge of automotive parts.
• Ability to lift, load, and deliver merchandise.

Responsabilidades

• Provides WOW! Customer Service
• Ensures assigned store tasks are completed in a timely manner on assigned shift
• Operates cash registers and follows established cash handling procedures
• Follows company policies and loss prevention procedures
• Maintains a safe working environment including PPE (Personal Protective Equipment)
• Maintains store appearance and merchandising standards as directed
• Ensures that merchandise is restocked and placed in their respective areas
• Utilizes ZNET to help customers locate merchandise or find suitable alternatives
• Maintains product knowledge and current promotions through AutoZone systems and information sources
• Practices GOTTChA and assists with the installation of wipers blades, batteries and light bulbs
• Utilizes OBDII to read codes from customer’s automobiles
• Ability to diagnose automobile problems and recommend solutions
• Communicates with managers regarding customer concerns and employee matters
• Actively engaged in developing more effective customer service skills
• Provides honest and trustworthy advice to customers regarding the best products that fit the customers’ expectations

Conocimientos

Excellent communication

Decision making

Automotive parts knowledge

Educación

High School diploma or equivalent

Descripción del empleo

AutoZone is seeking a Senior Retail Sales Associate in Honolulu to deliver WOW! customer service and drive sales through expert product knowledge and support across store operations.

You will operate cash registers, manage restocking, assist with installations, and read codes with OBDII to diagnose car issues while maintaining a safe, organized store environment and exceptional customer experience.