Senior Auto Parts Sales & Service Associate

AutoZone; Sault Ste. Marie (MI); On-site; USD 29,000 - 36,000; Full time

Job summary

AutoZone is seeking a Senior Retail Sales Associate in the United States to deliver WOW! customer service by helping customers find the right parts and solutions for their automotive needs. You will advise customers, support store operations, and contribute to sales goals in a fast-paced retail environment.

The role emphasizes teamwork, product knowledge, and high-quality customer interactions, with opportunities for growth within AutoZone's essential automotive retail business.

Qualifications

• Minimum Age Requirement: Must be at least 18 years old to apply.
• Automotive Knowledge: Basic knowledge of automotive parts is required.
• Physical Requirements: Ability to lift, load and deliver merchandise.
• Flexible Schedule: Full-time flexible schedule availability, including mornings, nights, weekends, and overtime as needed.

Responsibilities

• Engage with customers, provide trustworthy automotive advice, and ensure positive interactions through clear, professional communication.
• Collaborate with managers and teammates to create a motivated, productive store environment. Support team members and demonstrate leadership in daily responsibilities.
• Recommend products, services, and promotions to enhance customer experience, while contributing to sales goals and store performance metrics.
• Restock merchandise, maintain organization, and follow proper cash handling procedures, loss prevention policies ensuring proper financial management.
• Follow company safety policies and use PPE (Personal Protective Equipment) to maintain a secure work environment.
• Stay up-to-date on automotive parts, tools, and promotions through AutoZone systems. Assist customers with installation services.
• Use diagnostic tools to read codes from customer vehicles and recommend solutions.

Skills

Customer service

Sales

Automotive knowledge

Bilingual Spanish/English

Team collaboration

Education

GED

ASE Certification

Job description

AutoZone is seeking a Senior Retail Sales Associate in the United States to deliver WOW! customer service by helping customers find the right parts and solutions for their automotive needs. You will advise customers, support store operations, and contribute to sales goals in a fast-paced retail environment.

The role emphasizes teamwork, product knowledge, and high-quality customer interactions, with opportunities for growth within AutoZone's essential automotive retail business.