Senior Auto Parts Sales & Diagnostics Associate

AutoZone; Salem (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

AutoZone in Salem, VA is hiring a Senior Retail Sales Associate to deliver WOW! Customer Service by helping customers find the right parts and solutions.

You will engage with shoppers, explain product features, assist with installations, and support store goals while working with a team dedicated to automotive excellence. This role requires basic automotive knowledge, a willingness to lift merchandise, and a flexible schedule including weekends.

Qualifications

• Must be at least 18 years old.
• Basic automotive parts knowledge required.
• Ability to lift and deliver merchandise.
• Flexible schedule including mornings, nights, weekends, and overtime.
• Exceptional communication in English and Spanish preferred.
• Automotive retail experience and ASE certification preferred.

Responsibilities

• Assist customers with parts selection and installations.
• Restock merchandise and maintain organized shelves.
• Provide expert product advice and upsell promotions.
• Use diagnostic tools to read vehicle codes and suggest solutions.
• Follow safety policies and wear PPE; manage cash handling and loss prevention.

Skills

Automotive knowledge

Customer service

Team leadership

Sales metrics

Inventory management

Bilingual communication

Education

High school diploma or GED

Job description

AutoZone in Salem, VA is hiring a Senior Retail Sales Associate to deliver WOW! Customer Service by helping customers find the right parts and solutions.

You will engage with shoppers, explain product features, assist with installations, and support store goals while working with a team dedicated to automotive excellence. This role requires basic automotive knowledge, a willingness to lift merchandise, and a flexible schedule including weekends.