Senior Auto Damage Adjuster – In-Office Lansing, MI

Geico; Lansing (MI); On-site; USD 44,000 - 69,000; Full time

Job summary

GEICO in Lansing, MI is seeking an experienced Auto Damage Adjuster to join our team. The role focuses on delivering excellent customer service while promptly settling claims, using industry knowledge to handle complex cases, and maintaining clear written and verbal communication with customers and teams.

Ideal candidates will have a minimum of 12 months of auto damage experience, hold a valid driver’s license, and be prepared for a flexible work location that may include remote, field, or

Qualifications

• Valid driver's license and ability to maintain state and federal certifications and permits.
• Willingness to be flexible with primary work location – remote/field/in-office work possible.
• Solid computer, mechanical aptitude, and multi-tasking skills.
• Effective attention to detail and decision-making skills.

Responsibilities

• Deliver excellent customer service while promptly and accurately settling claims.
• Handle complex claims using technical and industry knowledge.
• Communicate effectively, verbally and in writing, and continuously improve approach to claims handling.

Skills

Attention to detail

Communication skills

Multitasking

Mechanical aptitude

Education

High school diploma or equivalent

Job description

GEICO in Lansing, MI is seeking an experienced Auto Damage Adjuster to join our team. The role focuses on delivering excellent customer service while promptly settling claims, using industry knowledge to handle complex cases, and maintaining clear written and verbal communication with customers and teams.

Ideal candidates will have a minimum of 12 months of auto damage experience, hold a valid driver’s license, and be prepared for a flexible work location that may include remote, field, or