Senior Audio-Visual Technician

The Philadelphia Museum of Art; Philadelphia (Philadelphia County); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Free general admission

Guest ticket discounts

Staff tours and presentations

Restaurant and retail discounts

Job summary

The Philadelphia Museum of Art is seeking a Senior Audio-Visual Technician to support live events, exhibitions, and meeting spaces across campus. You will operate, troubleshoot, and optimize complex AV systems while contributing to integrated AV environments, including control systems and networked media technologies.

This role emphasizes hands-on installation, configuration, and advanced technical support for audio, video, projection, streaming, and lighting.

Qualifications

• Strong knowledge of presentation systems, video recording, interactive kiosks, videoconferencing, projection, and audio reinforcement.
• Hands-on experience troubleshooting AV equipment in live events, galleries, or productions.
• Experience installing, configuring, testing, and supporting AV systems including DSP, control, routing, streaming, and networked endpoints.
• Knowledge of AV integration design, equipment selection, workflows, and signal transport.

Responsibilities

• Transport, assemble, operate, maintain, and troubleshoot AV equipment and systems.
• Provide advanced technical support for live events, including setup, signal verification, and issue resolution.
• Install, configure, test, and optimize AV equipment for exhibits and meeting spaces.
• Execute portions of AV integration projects, including cable terminations and control deployment.
• Contribute to design and implementation of integrated AV systems and signal flow plans.
• Configure network-based AV technologies and troubleshoot devices across systems.
• Assist in producing audio/video multimedia projects for exhibits and web/social content.
• Maintain documentation of configurations, inventories, and maintenance; coordinate with vendors and staff.

Skills

AV technology

Live events support

Networking/AV over IP

DSP/Control systems

Customer service

Project coordination

Adobe Premiere

PowerPoint

Keynote

Tools

Adobe Premiere

PowerPoint

Keynote

Job description

We Are Committed to an Inclusive Workplace

At the Philadelphia Museum of Art, we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from marginalized and underrepresented groups in the museum field, who are inspired by our shared purpose and enjoy working collaboratively with others.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship or immigration status, color, disability, ethnicity, familial status, gender identity and/or expression, genetic information, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other protected status.

How You Will Contribute

The Philadelphia Museum of Art seeks a Senior Audio-Visual Technician to provide advanced hands‑on support for live events, exhibitions, meeting spaces, and other museum activities while executing complex AV integration work across campus. This individual contributor operates, maintains, configures, installs, and optimizes AV systems and related infrastructure, while contributing to the technical design and implementation of integrated AV environments. Working with temporary and long‑term installations, this role supports daily operations and executes higher‑tier solutions involving control systems, signal routing, networked AV, and interoperable media technologies in support of the Museum’s mission.

Specifically, you will:

• Transport, assemble, operate, maintain, and perform advanced troubleshooting and repair on AV equipment and integrated AV systems.
• Provide advanced technical support for live events, programs, and presentations, including setup, operation, signal verification, system adjustment, and issue resolution for audio, video, projection, recording, streaming, and lighting systems.
• Install, configure, test, optimize, and commission AV equipment and subsystems for exhibits, meeting rooms, public event spaces, and other museum environments.
• Execute defined portions of AV integration projects, including equipment installation, cable terminations, rack integration, signal routing, endpoint configuration, and control system deployment.
• Contribute to the technical design and implementation of integrated AV systems by translating operational requirements into practical layouts, signal flow plans, and configuration decisions for museum applications.
• Configure and support network‑based AV technologies and interoperable media systems, including DSP, control, audio transport, video distribution, and AV‑over‑IP environments, and troubleshoot issues across devices, signal chains, control systems, and network‑connected endpoints.
• Assist in producing audio and video multimedia projects for exhibits, website, and social media content.
• Maintain accurate documentation of system configurations, equipment inventories, cable paths, device settings, and maintenance activities, and work with vendors, contractors, and internal stakeholders to support installations, repairs, and system improvements.
• Perform other duties as assigned.

Your background and experience include:

• Excellent technical knowledge of presentation systems, video recording, interactive kiosks, videoconferencing, projection, audio reinforcement, and other AV technologies, with a strong working knowledge of IT systems.
• Extensive hands‑on experience troubleshooting AV equipment and integrated systems in live event, gallery, or production environments.
• Experience installing, configuring, testing, optimizing, and supporting AV systems, including DSP, control, switching/routing, streaming, videoconferencing, and network‑connected endpoints.
• Demonstrated ability to contribute to AV integration design and execution, including interpreting requirements, supporting equipment selection, implementing defined workflows, and diagnosing issues involving addressing, connectivity, device communication, and signal transport.
• Knowledge of audio and video production and editing hardware/software including Adobe Premiere, plus desktop presentation software such as Microsoft PowerPoint and Apple Keynote.
• Strong customer service, communication, and project coordination skills, with the ability to prioritize, work with vendors, and execute tasks under deadline pressure.
• A commitment to maintaining and expanding related skillsets is required.
• AVIXA CTS certification desired; advanced manufacturer or platform certifications are a plus.

Position and Compensation Details

• The hourly rate for this position is $30.00
• This position is Full-Time, Non-Exempt, and 35 hours per week.
• This position is part of the AFSCME Local 397 bargaining unit.
• This position reports to Audio-Visual Services Manager
• This position is required to be performed fully onsite at Philadelphia Museum of Art locations.
• Physical requirements:
  • Able to remain stationary for extended periods of time, to utilize computers and other office equipment required of this job, to perform physically administrative duties in a typical interior office environment, gallery, or exhibit space, and to access most public and staff areas of the museum campus
  • Able to climb ladders and work on lifts up to 25 feet in height
  • Able to move equipment up to 50 pounds up to 20 feetAble to position self to install equipment, including under furniture and in tight spaces
• Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Institutional Requirements

• Upholds the professional standards of the field, always acts in a manner that is consistent with the best interests of the museum and protects and enhances its reputation and standing within the community of museums.
• Adheres to the museum’s code of ethics and Employee Handbook and avoids any real or perceived conflicts of interest.
• Shows respect for co-workers and visitors and an understanding of and appreciation for the diversity of the museum’s staff, volunteers, and audiences.
• Maintains confidentiality.
• Adheres to all museum protocols, procedures, rules, and policies.

Application Timeline

Applications will be reviewed on a rolling basis. We encourage candidates to apply early as the position will close once we have a robust applicant pool or a candidate has been selected.

What We Offer

Our employees are at the center of the museum. As an employee, you will have access to numerous museum perks including, but not limited to:

• Free general admission to the museum for you and your immediate family
• Discounted guest tickets for admission
• Discounts on gift memberships
• Special staff tours and presentations from our curatorial and conservation teams
• Discounts at the museum restaurant, museum cafés, and museum retail and online stores

We offer a comprehensive benefits package for employees including:

• Medical, dental, and vision benefits
• Fully paid short-term disability insurance, long-term disability insurance, and life insurance
• Health savings or flexible spending account program
• Retirement savings program with museum match
• Paid vacation, personal days, sick days, and holidays

*Eligibility for certain benefits is based on a variety of factors including the employee’s regular schedule and tenure.