Senior Atlassian Service Desk Analyst — Remote

ECS Corporate Services; Arlington (VA); On-site; USD 90,000 - 110,000; Full time

Job summary

ECS Corporate Services is seeking a Senior Atlassian Service Desk Analyst to work remotely. The role focuses on verbal and written communications, business analysis, reporting, and stakeholder outreach. The ideal candidate has 7+ years in systems analysis and design of information systems programs, and is proficient in MS Office, Jira and Confluence.

Bachelor's degree required. This position offers opportunities within a growth-oriented team and requires US Citizenship and ability to gain DHS

Qualifications

• 7+ years of experience in systems analysis and design of information systems programs.
• Proficiency in MS Office, Jira and Confluence.
• Strong communication and reporting skills.

Responsibilities

• Interpret and convey data through reports to engage stakeholders.
• Perform business analysis and inform decision makers.
• Coordinate stakeholder outreach and engagement activities.

Skills

Verbal communication

Written communication

Stakeholder engagement

Education

Bachelor's degree

Tools

Jira

Confluence

MS Office

Job description

ECS Corporate Services is seeking a Senior Atlassian Service Desk Analyst to work remotely. The role focuses on verbal and written communications, business analysis, reporting, and stakeholder outreach. The ideal candidate has 7+ years in systems analysis and design of information systems programs, and is proficient in MS Office, Jira and Confluence.

Bachelor's degree required. This position offers opportunities within a growth-oriented team and requires US Citizenship and ability to gain DHS