Senior Associate, Third Party Risk | Retail Bank

Capital One; McLean (VA); On-site; USD 97,000 - 110,000; Full time

Job summary

Capital One is seeking a Senior Associate in the Retail Risk Office to advance third party risk management across Retail Bank and Premium Products & Experiences. You will serve as a liaison among centralized assessment teams, vertical risk managers, and business partners to deliver accurate, timely risk insights.

The role requires proactive risk navigation, autonomous execution, and strong communication skills to support governance controls, issue remediation, and risk reporting to leadership.

Qualifications

• Bachelor’s degree required or equivalent experience.
• Experience in risk assessment or risk management roles.
• Experience partnering with cross-functional stakeholders on governance controls or risk remediation.

Responsibilities

• Governance control execution and operational routines.
• Maintain audit-ready documentation for governance processes.
• Act as liaison between third party assessment teams, risk managers, and business stakeholders.
• Collaborate to monitor and resolve third party issues and control gaps.
• Escalate risks and blockages to ensure timely leadership attention.
• Support dashboard development and reporting models for risk posture communication.
• Build cross-functional relationships to drive consensus on issue resolution.

Skills

Risk management fundamentals

Cross-functional collaboration

Analytical thinking

Communication skills

Education

Bachelor’s Degree

Tools

Tableau

Job description

Senior Associate, Third Party Risk | Retail Bank

As a Senior Associate in the Retail Risk Office, you will apply your understanding of foundational risk management principles, your analytical skills, and your experience collaborating to solve challenging issues to support third party risk management across the Retail Bank and Premium Products & Experiences business.

In this role, you will serve as a vital liaison connecting centralized assessment teams, vertical risk managers, and other key partners to support senior leaders with accurate, timely, and actionable reporting.

Responsibilities

Responsibilities include governance control execution, supporting issue resolution and remediation, and synthesising third party risk data to drive actionable governance insights.

• Execute key third party risk governance controls and operational routines
• Maintain rigorous, audit-ready documentation and evidence of governance routines that withstand internal control testing, audits, and regulatory examinations
• Act as a liaison between third party assessment teams, vertical risk managers, and business stakeholders, facilitating smooth communication and alignment
• Collaborate with stakeholders to track, monitor, and support the resolution of third party issues and control gaps
• Escalate roadblocks, emerging risks, or control breakdowns effectively within and outside immediate job scope to ensure timely management attention
• Support the development and maintenance of dashboard views and reporting models to communicate third-party risk postures to risk committees and leadership
• Build trust-based, collaborative relationships across cross-functional teams to foster consensus on issue resolution

About you:

• Proactive Risk Navigator: You combine a solid knowledge of risk management fundamentals with a curiosity to understand complex processes, ask probing questions, and uncover operational dependencies or indirect risks
• Autonomous Executor and Problem Solver: You take ownership of execution within broader strategies, working autonomously to improve processes, overcome tactical obstacles, and identify root causes of issues without getting stuck in analysis paralysis
• Collaborative Partner and Influencer: You deliberately build positive, trust-based relationships across cross-functional teams, partnering with stakeholders to reach consensus, address concerns, and guide them toward shared outcomes
• Effective Communicator: You communicate confidently with your team and leadership 2-3 levels above, skillfully tailoring messages across mediums (written, verbal, slides) to explain the "so what" of risk findings clearly and concisely
• Integrated Thinker: You connect the dots between risk data, business operations, and enterprise goals, balancing rigor and perfection with timelines to deliver high-quality, practical risk management solutions
• Agile and Growth-Minded: You navigate ambiguity comfortably, embrace change productively, and actively seek continuous learning opportunities to sharpen your skills and elevate partner teams

Basic Qualifications:

• Bachelor’s Degree
• At least 2 years of professional experience in Risk Assessment or Risk Management
• At least 2 years of experience partnering with cross-functional stakeholders to track, execute, or report on governance controls or risk remediation efforts

Preferred Qualifications:

• 3+ years of experience in Operational Risk Management or Third Party Risk Management
• Strong understanding of foundational enterprise risk management frameworks (e.g., COBIT ERM, ISO 31000) and their application to operational risk management
• Experience leveraging data analytics and visualization tools, such as Tableau, to synthesize risk data and support risk reporting
• Demonstrated ability to navigate ambiguity, analyze root causes, and execute on tactical risk initiatives with limited direct supervision
• Exceptional written and verbal communication skills, with demonstrated ability to synthesize complex risk information into clear business risk messaging

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $96,500 - $110,100 for Sr. Risk Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [e-mail]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.