Senior Associate, Systems Analyst

Otsuka Pharmaceutical Companies (U.S.); Princeton (NJ); On-site; USD 96,000 - 144,000; Full time

Job summary

Otsuka Pharmaceutical Companies (U.S.) is seeking a Systems Analyst to partner with IT and Business teams to identify, assess, implement, and run approved technology and service delivery solutions that support business operations and strategic goals.

The role emphasizes collaboration with developers, QA, and project managers, focusing on clear communication, documentation, and data integrity across systems and regulatory considerations.

Qualifications

• 2–4 years of experience in systems analysis or a related IT role.
• Experience with enterprise systems, databases, and reporting tools.
• Aptitude to learn new technologies, platforms, and programming languages.
• Experience with Python, Node.js, CI/CD pipelines, Azure DevOps, Docker, AWS Lambda; familiarity and exposure to AWS and Linux is desired.
• Strong analytical and problem‑solving skills.
• Proficiency in documentation and process mapping.
• Familiarity with SDLC methodologies and tools.
• Excellent communication and interpersonal skills.
• Up to 5–10% travel required, based on business needs.

Responsibilities

• Collaborate with business users to understand and document functional and technical requirements.
• Analyze current systems and workflows to identify areas for improvement.
• Assist in designing system solutions and enhancements.
• Support and perform the configuration, testing, and deployment of new systems or updates.
• Provide ongoing support for existing systems, including troubleshooting, configuration updates, and issue resolution.
• Maintain system documentation and user guides following SOPs.
• Work closely with developers, QA teams, and project managers to ensure successful delivery.
• Communicate effectively with both technical and non-technical stakeholders.
• Assist in data analysis and reporting to support business decision‑making.
• Ensure data integrity and compliance with internal standards.

Skills

Systems analysis

SDLC

Documentation

Communication

Data analysis

Problem solving

Python

Node.js

CI/CD pipelines

Azure DevOps

Docker

AWS Lambda

SQL/Databases

Linux

Education

Bachelor’s degree

Advanced degree desirable

Tools

Docker

AWS

Linux

CI/CD

Job description

The Systems Analyst is responsible for analyzing, designing, and implementing information systems to support business operations and improve efficiency. This role serves as a liaison between business stakeholders and technical teams, ensuring that system solutions meet business needs and align with organizational goals.

• Technical / Service Management
• Technical Analyst
• Configurator
• Subject Matter Resource
• Support of Senior Architect and Architect

At Otsuka, we defy limitations so that others can too.

We have an unwavering belief in doing more. In transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It’s this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.

We believe that the bigger the challenge, the bigger the opportunity. We are doing everything in our power to live up to our mission of creating new products for better health worldwide in two important therapeutic categories: neuroscience and nephrology.

Job Description

The Systems Analyst will collaborate with IT and Business teams at all levels to identify, assess, implement, and operate approved technology and service delivery solutions that achieve business operational outcomes and strategic goals.

Core Responsibilities

• Collaborate with business users to understand and document functional and technical requirements.
• Analyze current systems and workflows to identify areas for improvement.
• Assist in designing system solutions and enhancements.
• Support and perform the configuration, testing, and deployment of new systems or updates.
• Provide ongoing support for existing systems, including troubleshooting, configuration updates, and issue resolution.
• Maintain system documentation and user guides following SOPs.
• Work closely with developers, QA teams, and project managers to ensure successful delivery.
• Communicate effectively with both technical and non-technical stakeholders.
• Assist in data analysis and reporting to support business decision‑making.
• Ensure data integrity and compliance with internal standards.

Qualifications

Knowledge, Experience, and Skills

• 2–4 years of experience in systems analysis or a related IT role.
• Experience with enterprise systems, databases, and reporting tools.
• Aptitude to learn new technologies, platforms, and programming languages.
• Experience with Python, Node.js, CI/CD pipelines, Azure DevOps, Docker, AWS Lambda; familiarity and exposure to AWS and Linux is desired.
• Strong analytical and problem‑solving skills.
• Proficiency in documentation and process mapping.
• Familiarity with SDLC methodologies and tools.
• Excellent communication and interpersonal skills.
• Up to 5–10% travel required, based on business needs.

Nice to Have

• Understanding of clinical and R&D processes, particularly related to Regulatory Affairs (e.g., submissions, compliance workflows, and regulatory data management).
• Exposure to life sciences or pharmaceutical R&D environments.
• Ability to build Proofs of Concept (POCs) using AI/ML tools, including generative AI, automation, or data-driven solutions to support business use cases.
• Familiarity with responsible AI practices, data privacy, and compliance considerations in regulated industries.

Educational Qualifications

• Bachelor’s degree required; preferably in Computer Science, Engineering, or adjacent fields.
• Advanced degree in sciences, business administration, or pharmaceuticals is desirable.

Competencies

Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change.

Strategic Thinking & Problem Solving - Make decisions considering the long‑term impact to customers, patients, employees, and the business.

Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders.

Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka.

Respectful Collaboration - Seek and value others’ perspectives and strive for diverse partnerships to enhance work toward common goals.

Empowered Development - Play an active role in professional development as a business imperative.

Minimum $96,112.00 - Maximum $143,750.00, plus incentive opportunity: The range shown represents a typical pay range or starting pay for individuals who are hired in the role to perform in the United States. Other elements may be used to determine actual pay such as the candidate’s job experience, specific skills, and comparison to internal incumbents currently in role. Typically, actual pay will be positioned within the established range, rather than at its minimum or maximum. This information is provided to applicants in accordance with states and local laws.

Company benefits

Comprehensive medical, dental, vision, prescription drug coverage, company provided basic life, accidental death & dismemberment, short-term and long-term disability insurance, tuition reimbursement, student loan assistance, a generous 401(k) match, flexible time off, paid holidays, and paid leave programs as well as other company provided benefits.

Disclaimer

This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Otsuka is an equal opportunity employer. All qualified applicants are encouraged to apply and will be given consideration for employment without regard to race, color, sex, gender identity or gender expression, sexual orientation, age, disability, religion, national origin, veteran status, marital status, or any other legally protected characteristic.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting [e-mail].

Otsuka America Pharmaceutical Inc., Otsuka Pharmaceutical Development & Commercialization, Inc., and Otsuka Precision Health, Inc. (“Otsuka”) does not accept unsolicited assistance from search firms for employment opportunities. All CVs/resumes submitted by search firms to any Otsuka employee directly or through Otsuka’s application portal without a valid written search agreement in place for the position will be considered Otsuka’s sole property. No fee will be paid if a candidate is hired by Otsuka as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.