Senior Associate, Strategy & Operations, DoorDash for Business (Large Orders)

DoorDash USA; New York (NY); Hybrid; USD 87,000 - 128,000; Full time

Benefits offered by this job

401(k) with employer matching

Paid parental leave (16 weeks)

Wellness benefits

Paid time off and paid sick leave

Medical, dental, and vision benefits

11 paid holidays

Job summary

DoorDash for Business is seeking a Senior Associate, Strategy & Operations (Large Orders) in New York, NY, with hybrid/remote options. You will own GTM and onboarding strategy for enterprise customers and merchant partners, building scalable processes and analytics foundations for new Large Group Order product lines.

You will bridge strategy, operations, and cross-functional partnerships to scale growth, automate workflows with AI, and influence product roadmaps while defining and tracking key

Qualifications

• 3–5 years of experience in strategy & operations, management consulting, or high-growth B2B/marketplace environment.
• Track record of owning GTM initiatives end-to-end—from strategy through execution.
• Analytically strong: writes SQL, works with data, distills complexity into clear recommendations.
• Fluency with AI tools to automate workflows, surface insights, and drive faster decisions.
• Clear and influential communicator adaptable for operators, sales teams, and senior leadership.
• Willingness to roll up sleeves and dive into details.

Responsibilities

• Own GTM and onboarding strategy and operations for merchant and customer acquisition.
• Design onboarding playbooks, qualification frameworks, and processes to enable scalable growth.
• Leverage AI to query datasets, automate workflows, and build dashboards with insights.
• Influence the Product Roadmap by communicating customer feedback and data signals.
• Define and track KPIs; build dashboards and reports to keep stakeholders aligned.

Skills

GTM strategy

SQL

AI tools

Stakeholder communication

Operations

Job description

Senior Associate, Strategy & Operations, DoorDash for Business (Large Orders)

New York, NY

About the Team

DoorDash for Business is building the premier corporate dining and benefits platform—helping companies of all sizes feed their teams through industry-leading products and meal programs. Our mission is to become the go‑to solution for executives, administrators, and employees who need seamless, high‑quality food programs at work. We move fast, operate with an ownership mindset, and are growing new product lines to better serve our corporate customers.

About the Role

As a Senior Associate on the DoorDash for Business Large Group Orders team, you will develop the go‑to‑market strategy and onboarding experience for enterprise customers and merchant partners. You'll work at the intersection of strategy, operations, and cross‑functional partnerships—building the playbooks, processes, and analytical foundations that support growing our new Large Group Order product lines.

This role is ideal for someone who is energized by building from the ground up, comfortable operating with ambiguity, and excited to shape how two high‑priority product lines grow.

You will report into the Manager, Strategy & Operations for DoorDash for Business and can work remotely or hybrid depending on preference.

You're excited about this opportunity because you will…

• Own GTM and onboarding strategy and operations: Define and execute the go‑to‑market approach for merchant and customer acquisition.
• Build for Scale: Design onboarding playbooks, qualification frameworks, and operational processes that allow the team to grow efficiently—balancing speed today with infrastructure built for tomorrow.
• Leverage AI & Automation: Use AI tools to query large datasets, automate workflows, and build dashboards that democratize insights—surfacing performance signals and identifying expansion opportunities at scale.
• Influence the Product Roadmap: Serve as the voice of the customer by synthesizing field feedback and data signals into product and operational recommendations that improve the experience.
• Measure What Matters: Define and track the KPIs that reflect our customer and merchant health and GTM effectiveness, building dashboards and reporting that keep stakeholders aligned and accountable.

We're excited about you because…

• You have 3–5 years of experience in strategy & operations, management consulting, or a high‑growth B2B or marketplace environment.
• You have a track record of owning GTM initiatives end‑to‑end—from strategy through execution—and are comfortable building processes in ambiguous, early‑stage environments.
• You are analytically strong: you write SQL, work fluently with data, and know how to distill complexity into clear recommendations.
• You demonstrate fluency with AI tools (e.g., ChatGPT, Cursor, or similar) to automate workflows, surface insights, and drive faster, better decisions.
• You communicate with clarity and influence—you can tailor your message for operators, sales teams, and senior leadership alike.
• You have the willingness to roll up your sleeves and understand lowest level of detail.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job‑related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market‑dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well‑being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g., Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program, among others.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g., about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g., about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$87,000 – $128,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door‑to‑door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well‑being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non‑binary or gender non‑conferring, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently‑abled, caretakers and parents, and veterans are strongly encouraged to apply.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.