Senior Associate- S&G Program Manager (Analyst Emerging Talent)

Capital One; McLean (VA); On-site; USD 88,800 - 101,300; Full time

Benefits offered by this job

Performance-based incentive compensation

Comprehensive health and financial benefits

Job summary

A financial services company in McLean is seeking a Program Manager for their Analyst Internship Program. The role involves planning program management, stakeholder engagement, and strategic execution to enhance the intern experience. Candidates should have at least two years of relevant experience and strong skills in communication and problem-solving. The position offers competitive salary rates and comprehensive benefits for a rewarding career.

Qualifications

• 2+ years of experience in Program Management, Recruiting, or Human Resources.
• 1+ years experience with Google Suite products.
• Flexibility to adapt to a dynamic program schedule.

Responsibilities

• Partner with stakeholders to plan and execute the internship program.
• Manage relationships and influence stakeholders across teams.
• Develop strategies to engage interns and support retention.
• Handle escalation of associate issues and maintain an issue tracker.
• Build and own relationships with internal and external clients.

Skills

Program Management

Strategic Execution

Stakeholder Management

Problem-Solving

Data Analysis

Excellent Communication

Education

Associate's degree or equivalent military experience

Bachelor's degree

Tools

Google Suite (Sheets, Slides, Docs)

Job description

About the Role

The Students & Grads team builds Capital One’s pipeline of top junior talent by delivering a program that communicates our innovation and impact while developing outstanding associates at the start of their careers.

We are looking for an exceptional teammate to own the planning of the Analyst Internship Program. The ideal candidate has a passion for developing early career talent, experience leading projects and processes in a well‑managed way, and a data‑backed approach to influencing strategic decisions. We seek a team player who is solution‑oriented, has excellent communication skills, and enjoys collaboration.

Summary of Responsibilities

• Program Management: Partner with key stakeholders to plan and execute the internship program across multiple sites and pillars, including project manager & mentor strategies, engagement, and process improvement.
• Stakeholder Management: Manage stakeholder relationships and influence leaders across partner groups.
• Strategy Execution: Own cross‑functional strategic execution within the broader team, including overall Analyst internship performance management and project manager processes.
• Intern Experience: Develop and implement intern engagement strategies to build a community that supports retention of top talent and strengthens Capital One’s brand.
• Escalation Management: Handle intake for escalated associated issues, maintain the issue tracker, and serve as the first point of contact for associate issues.
• Relationship Management: Build and own relationships with internal clients, stakeholders, and external vendors.

Basic Qualifications

• Associate’s degree or equivalent military experience.
• At least 2 years of experience in Program Management, Recruiting, Human Resources, Event Management, or a combination.
• At least 1 year of experience with Google Suite products (Sheets, Slides, Docs).

Preferred Qualifications

• Bachelor’s degree.
• At least 4 years of experience in Human Resources, program management, or a client‑facing role.
• Experience with project management.
• Experience interpreting metrics and trends to drive data‑backed decisions.
• Ability to quickly and effectively adapt to change.
• Proven problem‑solving, analytical, and decision‑making skills.
• Flexibility to adapt to a dynamic program schedule.
• High degree of professionalism and integrity when interacting with all customer contacts.

Compensation and Benefits

Minimum and maximum full‑time annual salaries for this role are listed by location:

• McLean, VA: $88,800 - $101,300 (Sr. HR Associate)
• Richmond, VA: $80,800 - $92,200 (Sr. HR Associate)

This role is also eligible for performance‑based incentive compensation, which may include cash bonuses and/or long‑term incentives (LTI).

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

Legal Notice

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Equal Opportunity Statement

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.