Senior Associate Program Manager (Contractor)

Sas; United States; On-site; USD 83,000 - 131,000; Full time

Job summary

SAS is seeking a Sr Associate Program Manager, Global Channels for a contract position to lead the development and execution of all aspects of the SAS Partner Program worldwide. You will partner with the Channel Operations Manager to shape governance, benefits, systems and metrics while serving as an ambassador to drive awareness and adoption.

You will analyze program effectiveness using surveys and benchmarking data, coordinate stakeholder communications, and support large-scale programs across

Qualifications

• Bachelor’s degree in Business, Marketing, Accounting, Analytics or related field.
• Minimum of 3 years of experience in Program Management or Customer Contract Operations.
• Clear and timely communications on status via project status reports and documented processes.
• Excellent organizational and problem-solving skills.
• Ability to manage multiple initiatives simultaneously.
• Strong accounting, math and analytical skills.
• Excellent negotiation, facilitation, and presentation skills.
• Excellent interpersonal, oral, and written communication skills.
• Equivalent combination of related education, training and experience may be considered.

Responsibilities

• Develop and implement short- and long-term goals and objectives to achieve the successful outcome of the program.
• Prioritize enhancements and updates to the partner program.
• Solidify support from stakeholder organizations to develop program enhancements; liaise to ensure communication about enhancements and updates.
• Evaluate overall effectiveness using 360 survey results and benchmarking data; develop improvement recommendations.
• Support teams implementing enhancements and updates; collaborate with leads on program components.
• Educate Global Channel personnel on the program; provide timely responses to questions.
• Support one or more large scale complex programs.
• Monitor effectiveness and recommend improvements.
• Build a business case for process improvements and cost/benefit analyses.
• Recommend process improvement audits and/or operational reviews for management consideration.

Skills

Communication

Organization

Multi-tasking

Analytical skills

Negotiation

Presentation skills

Interpersonal skills

Education

Bachelor's degree

Job description

Sr. Associate Program Manager, Global Channels - Contract Position

We're a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers.

If you're looking for a dynamic, fulfilling career with flexibility and a world-class employee experience, you'll find it here. We're recognized around the world for our inclusive, meaningful culture and innovative technologies by organizations like Fast Company, Forbes, Newsweek and more.

About the job

As a Sr Associate Program Manager, Global Channels, you'll work directly with the Channel Operations Manager on the development and execution of all aspects of the SAS Partner Program. This includes the operational execution strategy of all program requirements and benefits, systems, governance and metrics of the program. In addition, you'll serve as an ambassador for the Partner Program to help drive awareness and adoption with both internal stakeholders and the partner community.

You Will,

• Develop and implement short- and long-term goals and objectives to achieve the successful outcome of the program.
• Prioritize enhancements and updates to the partner program.
• Solidify support from stakeholder organizations to develop program enhancements. Liaise with stakeholder organizations to ensure successful communication about program enhancements, news and updates.
• Evaluate overall effectiveness of the program by reviewing 360 survey results, benchmarking data from 3rd party consultant, and feedback from the regions. Use this data to develop recommendations regarding areas for program improvements to ensure that the Partner Program meets the needs of the Global Channels organization and is effectively meeting the goals and objectives for the Program.
• Support teams responsible for implementing enhancements and updates to the program. Collaborate with leads on various program components.
• Ensure that Global Channel personnel are educated on the program so that they can successfully support the program with their partners. Provide timely responses to questions about the program.

You’ll also

• Support one or more large scale complex programs.
• Monitor effectiveness of Partner Program and makes recommendations for improvement.
• Build a business case for potential process and/or procedure solutions and completes cost/benefit analyses as support.
• Recommend process improvement audits and/or operational reviews for management consideration.
• Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications:

• Bachelor’s degree, preferably in Business, Marketing, Accounting, Analytics or related field
• Minimum of 3 years of experience in Program Management or Customer Contract Operations.
• Ability toprovide clear and timely communications on status of assigned responsibilities through the use of project status reports and documented processes.
• Excellent organizational and problem-solving skills
• Ability to manage multiple initiatives simultaneously
• Excellent knowledge and competence in related business functional area
• Strong accounting, math and analytical skills
• Excellent negotiation, facilitation, and presentation skills
• Excellent interpersonal, oral, and written communication skills
• Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Additional competencies, knowledge and skills

• Communication: Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others.
• Decision Making: Identifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions
• Driving Execution: Translating strategic priorities into operational reality; aligning communication, accountabilities, resource capabilities, internal processes, and ongoing measurement systems to ensure that strategic priorities yield measurable and sustainable results
• Ability to analyze solutions for the program and internal customers
• Ability to manage budgeting process andanalyze budget performance

You are welcome here.

At SAS, it's not about fitting into our culture - it's about adding to it. We believe our people make the difference. Our inclusive workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers.

Additional Information

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity employer. All qualified applicants are considered for employment without regard to any characteristic protected by law. Read more:Know Your Rights.

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

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