Senior Associate, Product Manager - Card Team

Capital One; Chicago (IL); On-site; USD 101,000 - 115,000; Full time

Job summary

Capital One seeks a Senior Associate, Product Manager for the Card Team in Chicago. You will translate business needs into features, collaborate with cross-functional teams, and push data-driven card solutions from concept to MVP in an agile setup.

You will own roadmaps, prioritize work, and work with design, tech, and data science to create scalable customer experiences across digital and physical channels.

Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of product management or related experience (design, agile delivery, data science, or software engineering).

Responsibilities

• Break down epics into features and user stories to drive MVPs.
• Own and prioritize feature roadmaps and manage risk with governance.
• Collaborate with designers, engineers, and data scientists to deliver data-driven solutions.
• Define product strategy and roadmap for card-related platforms.

Skills

Intellectually Curious

Communicator

Do-er

Passionate & Customer Focus

Learner

Team Player

Education

Bachelor’s degree or military experience

Bachelor’s degree in CS or Engineering

Job description

Senior Associate, Product Manager - Card Team

Senior Associate, Product Manager - Card Team Senior Associate, Product Management Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We have multiple openings across our specialized Card teams. While each team has a unique focus, they all share a common goal: building scalable, data-driven, and customer focused solutions. Here are just a few examples of our current Product Management roles:

Discover Card Integration: Shape and optimize the end-to-end journey for 30M+ Discover cardholders, setting the strategy for our integrated cardholder experience.

Card Site: The intersection of performance marketing and product design, crafting personalized digital journeys that immediately engage users searching for top credit cards.

Conversions: Streamline card portfolio onboarding and leverage AI tools to ensure seamless access to historical documents for customers and agents.

Offer Experiences: Ensuring every customer sees the right offer at the exact right moment in their shopping journey. Working on both frontend and backend capabilities across digital and in-store channels.

CreditWise: Deliver high-impact personal financial management capabilities with real-time intelligence for 65M+ customers.

Trade Credit Settlements: Lead the modernization of transaction intake toward a microservice architecture to support enterprise partners and future growth.

Data Modernization: Define product strategy and roadmap for migrating critical data to our next-gen Card Core platform to power partner experiences.

Human Centered

You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design. You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test.

Business Focused

Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs. You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.

Technology Driven

You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology. You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers. You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy.

Transformational Leadership

By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams. You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert.

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Chicago, IL: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product Management

McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management; $164,800 - $188,100 for Manager, Product Management

New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management; $179,700 - $205,100 for Manager, Product Management

Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product Management

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].