Senior Associate, Product Management - Card Decisioning Platforms

Capital One; Chicago (IL); On-site; USD 101,100 - 171,000; Full time

Job summary

Capital One is seeking a Product Manager for the Acquisitions as a Service initiative on the Decisioning Platform in Chicago. You will lead a delivery team, translate business needs into features, and drive an agile, data-informed product roadmap.

You’ll collaborate with designers, data scientists, and engineering to deliver end-to-end customer experiences and ensure alignment with risk, compliance, and business goals.

Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or related.
• Bachelor’s degree in computer science or engineering (preferred).
• 1+ years translating business strategy or analysis into consumer digital products.
• 1+ years working on core product platforms powering digital experiences.
• 1+ years working with cross-functional teams as a product owner in agile development.

Responsibilities

• Collaborate across platforms and organizations to solve complex problems in our decisioning ecosystem.
• Lead a delivery team to execute the product vision for Acquisitions as a service on the Decisioning Platform.
• Break down epics into features and user stories for MVP delivery.
• Own and prioritize feature roadmaps, managing risk and processes.
• Work in an agile environment with designers, data scientists and technologists to build cutting-edge solutions.
• Articulate a succinct product roadmap to deliver business value to stakeholders.

Skills

Intellectually Curious

Communicator

Influencer

Do-er

Customer Focus

Learner

Team Player

Education

Bachelor’s degree or military experience

Bachelor’s degree in CS or engineering

Job description

Product Management

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you.

About the Team

Capital One’s Card Decisioning Platforms are at the forefront of innovation in creating breakthrough capabilities in our lending ecosystem that benefit hundreds of millions of Americans and fuel growth company-wide. To create focus and ownership for critical business processes, we are building an Acquisitions Service team with the mission to operate an industry-leading Acquisitions Experience for Capital One Card. We will oversee Card’s Acquisition agenda and be the bridge between our reusable platform capabilities and the business units that leverage these capabilities to provide seamless end‑to‑end experiences to Capital One’s customers.

We are seeking a Product Manager who can work horizontally across platforms & organizations to solve complex problems within our decisioning ecosystem. You will be an individual contributor leading a delivery team in executing our product vision for Acquisitions as a service on the Decisioning Platform.

Key Growth Areas

Human Centered

• You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design.
• You’ll break down business epics into features and further into user stories, driving your team toward the lowest effort or Minimal Viable Product (MVP) for a valid feature test.

Business Focused

• Demonstrating a growth mindset, you’ll effectively use hypothesis‑driven assessment of data to ensure your product or feature delivers on real business needs.
• You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk.

Technology Driven

• You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology.
• You’ll collaborate with designers, technologists, data scientists and subject‑matter experts to build cutting‑edge solutions to help customers.
• You’ll deliver well‑managed product platforms for customers by seeking to understand technology trends and architecture strategy.

Transformational Leadership

• By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams.
• You’ll articulate a succinct product roadmap to deliver business value and share with stakeholders, elevating your team’s results and becoming a product matter expert.

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.
• Do‑er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work.
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long‑lasting relationships.

Basic Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering.

Preferred Qualifications

• Bachelor’s degree in computer science or engineering.
• 1+ years translating business strategy or analysis into consumer facing digital products.
• 1+ years of experience working on core product platforms powering digital experiences.
• 1+ years working with cross‑functional teams as a product owner in an agile development process.

Additional Information

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full‑time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting.

• Chicago, IL: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product Management.
• McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management; $164,800 - $188,100 for Manager, Product Management.
• Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management; $149,800 - $171,000 for Manager, Product Management.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well‑being. Learn more at the Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non‑exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23‑A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).