Senior Associate, Product Management- Card Core

Capital One; Chicago (IL); On-site; USD 101,000 - 115,000; Full time

Job summary

Capital One is seeking a Senior Associate in Product Management for Card Core Product Management in Chicago. The role emphasizes human-centered design, collaboration with tech teams, and a data-driven, hypothesis-led approach to feature development.

You will own roadmaps, prioritize features, and work with designers, data scientists, and engineers to deliver scalable product platforms that improve customer experiences across digital channels.

Qualifications

• Bachelor’s degree or military experience.
• At least 1 year of product management or related experience in product design, agile delivery, business analysis, data science, or software engineering.

Responsibilities

• Partner with cross-functional teams to capture needs, align priorities, and track progress toward core objectives.
• Monitor feature health and risk metrics; write detailed functional requirements to maintain a robust platform foundation.
• Apply core product management principles to daily workflows, ensuring high quality, clear documentation, and consistent project delivery.
• Support the design and delivery of AI-powered onboarding tools that streamline customer journeys and reduce user friction.

Skills

Intellectually Curious

Communicator

Influencer

Action-Oriented

Customer Focus

Learner

Team Player

Education

Bachelor's degree or military experience

CS or Engineering degree

Job description

Senior Associate, Product Management- Card Core Product Management at Capital One

Senior Associate, Product Management- Card Core Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas:

• Human Centered You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test
• Business Focused Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk
• Technology Driven You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy
• Transformational Leadership By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert

About the team:

Our team is hiring! We're looking for a Sr. Associate, Product Management to collaborate closely with key stakeholders across Card. In this role, you will bridge day-to-day execution with platform growth, delivering high-impact solutions through the following key responsibilities:

• Stakeholder Collaboration: Partner with cross-functional teams across lines of business to capture needs, align priorities, and track progress toward core objectives.
• Product Risk & Platform Health: Monitor feature-level health and risk metrics, writing detailed functional requirements to maintain a robust platform foundation.
• Execution & Standards: Apply core product management principles to daily workflows, ensuring high quality, clear documentation, and consistent project delivery.
• AI Feature Implementation: Support the design and delivery of AI-powered onboarding tools that streamline customer journeys and reduce user friction.

We want you if you are:

• Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges
• Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you
• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work
• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs
• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help
• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships

Basic Qualifications:

• Bachelor’s degree or military experience
• At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

• Bachelor’s degree in computer science or engineering
• 1+ years translating business strategy or analysis into consumer facing digital products
• 1+ years of experience working on core product platforms powering digital experiences
• 1+ years working with cross functional teams as a product owner in an agile development process

Salary:

• Chicago, IL: $101,100 - $115,400 for Sr. Associate, Product Management
• McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management
• New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management
• Richmond, VA: $101,100 - $115,400 for Sr. Associate, Product Management
• Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.

Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days. No agencies please.

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.

Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.