Senior Associate, Product Designer

Capital One; Plano (TX); Hybrid; USD 101,000 - 115,000; Full time

Benefits offered by this job

Health benefits

Financial benefits

Inclusive environment

Job summary

Capital One is seeking a Senior Associate, Product Designer in Plano, TX, a hybrid role that will co-create solutions with cross-functional partners to meet customer and business goals.

You will craft interaction, visual, and service design, develop artifacts like journey maps and prototypes, and base decisions on data and research insights. Relocation to Plano may be required for non-local applicants.

Qualifications

• Minimum 2 years in a product design role.
• Minimum 2 years using design and prototyping tools such as Figma.

Responsibilities

• Co-create innovative solutions for complex problems with design craft and user insights.
• Apply interaction, visual, and service design to raise the design maturity of the practice.
• Create journey maps, blueprints, high-fidelity designs, and prototypes using design systems.
• Ground decisions in data, research insights, and creative problem solving.
• Bridge customer needs with business goals and partner with cross-functional teams.
• Present work to diverse audiences with a human-centered approach.

Skills

Product design

Cross-functional collaboration

Tools

Figma

Job description

Capital One’s Experience Design team is hiring a Senior Associate, Product Designer to help shape products through strong design craft and a deep understanding of customers and business goals. This is an individual contributor role where you will co-create solutions to complex problems while working closely with cross-functional partners.

This hybrid position is based in Plano, TX. If you are not located in the Dallas, TX area, relocation to Plano, TX is required. The salary range for this role is USD 101,100 - 115,400 per year, with potential performance-based incentive compensation that may include cash bonuses and/or long-term incentives (LTI).

What You’ll Do

• Use your product design craft and your understanding of customers and the business to co-create innovative solutions for complex problems.


• Apply expertise across interaction, visual, and service design to raise the quality and maturity of the design practice at Capital One.


• In collaboration with cross-functional partners, use appropriate tools, platforms, frameworks, and design systems to create artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes.


• Ground customer-centered decisions in data, research insights, and creative problem-solving.


• Understand your product, processes, and partner goals to identify and bridge gaps between customer-centered solutions and business needs.


• Partner with your team and others to gather feedback, understand technology and data capabilities, and account for emerging technologies and technical limitations.


• Build relationships with cross-functional partners, identify collaboration opportunities, incorporate diverse perspectives, and strengthen trust across teams.


• Present your work to diverse audiences using a human-centered approach, including meaningful evidence and clear articulation of design decisions.

Core Qualifications

• At least 2 years of experience in a Product Design role.


• At least 2 years of experience with design and prototyping tools such as Figma.

Preferred Qualifications

• Experience working with an established design system.


• Experience collaborating with product, tech, and business partners.


• Experience working in heavily regulated, data-heavy problem spaces.

Tools

• Figma

Benefits

• Capital One provides a comprehensive, competitive, and inclusive set of health, financial, and other benefits designed to support your total well-being.

Additional Information

• Capital One will not sponsor a new applicant for employment authorization for this position.


• This role is expected to accept applications for a minimum of 5 business days.


• No agencies please.


• Capital One is an equal opportunity employer (EOE, including disability/veter) committed to non-discrimination in compliance with applicable federal, state, and local laws.


• Capital One promotes a drug-free workplace.

If you need accommodation related to employment opportunities or the application process, contact Capital One Recruiting at 1-800-304-9102 or via [e-mail]. For technical support or recruiting-process questions, email [e-mail].