Senior Associate, Network Control

Harris Geospatial Solutions; Melbourne (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

L3Harris Technologies is seeking a TDM Network Control Specialist to join the NOCC team in Melbourne, FL. You will be the first line of contact to troubleshoot and support a large nationwide network, collaborating with field teams across North America.

The role requires monitoring, analysis, and rapid response to network incidents, with experience in SONET, TDM, and Layer 1–3 technologies. On-site work and a rotating shift schedule are essential for this position, with potential for emergency

Qualifications

• Bachelor’s degree in a relevant field with 2–4 years of related experience.
• Strong knowledge of Layer 1–3 networking and associated technologies.
• Experience troubleshooting large nationwide networks.
• Ability to work rotating shifts in NOCC onsite; on-site only.

Responsibilities

• Provide technical support for a large nationwide network using NOCC tools and monitoring.
• Monitor alarms and perform root-cause analysis to restore services with minimal disruption.
• Analyze channelized/unchannelized T1/T3, Ethernet, IP, Frame Relay, WAN, LAN, SONET, and TDM.
• Assist LECs/IXCs and field technicians to resolve WAN/local issues remotely.
• Support 24x7x365 NOCC operations with rotating shifts; on-site work is required.

Skills

Network troubleshooting

LAN/WAN knowledge

TDM/SONET awareness

Education

Bachelor’s degree in Telecommunications/Engineering/Networking/Information Technology

Tools

Cisco Prime SNMPc

Orion

NetFlow

UNIX

Remote Access

Job description

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Associate, Network Control

Job Code: 44051

Job Location: Melbourne, FL

Job Description:

L3Harris is looking for a TDM Network Control Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America. The TDM Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs.

• Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.
• Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network, and perform root cause analysis to determine a plan of action for restoring customer services.
• Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
• Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.
• This position is part of an onsite 24x7x365 NOCC environment where working rotating shifts is an essential function of the position as required by business needs. Workday schedule flexibility is required. This position is not eligible for remote work due to secure network access requirements.
• Periodically support short‑term emergency evacuation to local or remote backup facilities.

Qualifications:

• Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology or related field with (2 to 4) years of prior related experience or 2 years post‑Secondary/ Associate’s Degree with a minimum of (6) years of prior related experience.
• Experience with the following:
  
  • Minimum of 1 Year layer 1 Troubleshooting experience.
  • Minimum of 1 Year networking experience with layer 1, 2, and 3.
  • Minimum of 1 Year networking technologies experience with SONET and/or Time Division Multiplexing (TDM).

Preferred Additional Skills:

• Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.
• Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow.
• Experience in UNIX and Remote Access solutions.
• Experience with call center phone systems and working with geographically dispersed teams.
• Certifications such as Cisco Certified Network Associate (CCNA).

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug‑free workplace and performs pre‑employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E‑Verify Employer. Please click here for the E‑Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.