Senior Associate Manufacturing - New Product Introduction Systems (Multiple Positions)

Amgen; Holly Springs (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus potential

Stock options

Flexible work options

Company shutdowns

Job summary

Amgen North Carolina Biologics Drug Substance Manufacturing plant is hiring a Senior Associate Manufacturing – New Product Introduction Systems. The role focuses on coordinating cross‑functional activities to enable compliant, timely NPI implementation, with emphasis on QRAs, BOMs, and Change Controls.

The position requires GMP manufacturing experience, strong documentation skills, and the ability to manage multiple priorities while delivering on timelines.

Qualifications

• Experience in GMP manufacturing or manufacturing support.
• Experience facilitating cross-functional QRAs, FMEAs, or risk-management activities.
• Experience using Quality Management Systems for Change Controls and CAPAs.

Responsibilities

• Facilitate cross‑functional QRAs and coordinate risk discussions.
• Create and maintain QRA reports, FMEAs, and risk action logs.
• Create and maintain process BOMs and coordinate material readiness.
• Coordinate BOM inputs across Supply Chain, MES, SUS, Manufacturing and other teams.
• Own NPI Change Control records and manage lifecycle documentation.
• Track pre-, during-, and post-implementation tasks and ensure evidence and traceability.
• Maintain trackers and provide status updates to NPI management.
• Build strong cross-functional relationships and communicate complex issues clearly.

Skills

Cross-functional coordination

Meeting facilitation

Technical writing

Quality systems

GMP manufacturing

Education

Master’s degree

Bachelor’s degree + 4 years experience

Associate’s degree + 8 years experience

High school diploma / GED + 10 years experience

Tools

Veeva QMS

TrackWise

MES

Electronic Batch Records

Job description

HOW MIGHT YOU DEFY IMAGINATION? You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

Be part of Amgen's newest and most advanced drug substance manufacturing plant. When completed, the Amgen FleX Batch facility will combine the latest in disposable technologies with traditional stainless-steel equipment to allow for maximum flexibility in operations. The FleX Batch facility will not only feature the best in‑class drug substance manufacturing technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen's plan to be a carbon‑neutral company by 2027.

Senior Associate Manufacturing – New Product Introduction Systems (Multiple Positions)

What You Will Do

Let’s do this. Let’s change the world. In this vital role, you will be a key member of the Manufacturing Support team at the Amgen North Carolina (ANC) Biologics Drug Substance Manufacturing plant. This individual contributor will provide focused execution support for New Product Introduction (NPI) programs by coordinating cross‑functional activities that enable compliant and timely implementation. The role will primarily work on Quality Risk Assessments, maintain associated Continuous Improvement records, create and maintain process Bills of Materials, and own assigned Change Control records under the guidance of NPI management. The position interacts broadly with Manufacturing, Quality, Process Development, Supply Chain, Manufacturing Execution Systems (MES), and Single‑Use Systems (SUS) to align requirements, track execution, and maintain complete and inspection‑ready documentation.

• Facilitate cross‑functional Quality Risk Assessments (QRAs), including planning sessions, coordinating participants and source information, guiding structured risk discussions, documenting decisions, and supporting review and approval.
• Prepare and maintain QRA reports, Failure Modes and Effects Analyses (FMEAs), risk action logs, and supporting records in accordance with applicable procedures and quality requirements.
• Create and maintain process Bills of Materials (BOMs) based on approved process and manufacturing requirements.
• Coordinate BOM inputs, reviews, and reconciliation across Supply Chain, MES, SUS, Manufacturing, and other stakeholders to support accurate material readiness and alignment across systems and documents.
• Own assigned NPI Change Control records under management guidance; prepare and maintain record content, coordinate required impact assessments and implementation planning, and manage records through applicable lifecycle phases.
• Track pre‑implementation, implementation, and post‑implementation tasks, dependencies, due dates, and deliverables; follow up with task owners and elevate risks or delays. Verify that task completion documentation includes the required objective evidence, traceability, and supporting information before routing for approval or closure.
• Maintain trackers and provide clear, routine status readiness updates to NPI management and cross‑functional partners.
• Build effective relationships across functions, communicate moderately complex issues clearly, navigate ambiguity, and apply structured problem‑solving to support timely execution.

What We Expect Of You

We are all different, yet we all use our unique contributions to serve patients. The detail‑oriented manufacturing professional we seek has experience in GMP manufacturing or manufacturing support, with strong cross‑functional coordination, meeting facilitation, technical writing, and quality‑system skills as well as the below qualifications.

Basic Qualifications:

• Master’s degree OR
• Bachelor’s degree and 4 years of Manufacturing or Operations experience OR
• Associate’s degree and 8 years of Manufacturing or Operations experience OR
• High school diploma / GED and 10 years of Manufacturing or Operations experience

Preferred Qualifications:

• Degree in Science, Engineering, Supply Chain, Operations, or a related field.
• Experience in GMP biotechnology or pharmaceutical manufacturing, manufacturing support, Process Development, Quality, or Supply Chain.
• Experience facilitating cross‑functional Quality Risk Assessments, FMEAs, or similar structured risk‑management activities.
• Experience using Quality Management Systems such as Veeva QMS or TrackWise for Change Controls, Continuous Improvement records, deviations, CAPAs, or risk‑related records.
• Experience creating or maintaining process or manufacturing Bills of Materials and coordinating material readiness across multiple functions.
• Working knowledge of drug substance manufacturing and the relationship between process requirements, materials, manufacturing documents, and electronic batch records or MES.
• Strong cross‑functional project coordination, meeting facilitation, technical writing, and compliant documentation skills.
• Ability to manage multiple priorities, maintain trackers, follow up on actions, and deliver work to established timelines.
• Excellent written and verbal communication skills with the ability to build effective relationships in a matrix environment.
• Ability to work independently within a defined scope, recognize when guidance is needed, and elevate risks promptly.

What You Can Expect Of Us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well‑being.

The annual salary range for this opportunity in the U.S. is [HR to input market pay range].

In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
• A discretionary annual bonus program, or for field sales representatives, a sales‑based incentive plan.
• Stock‑based long‑term incentives.
• Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
• Flexible work models, including remote work arrangements, where possible.