Senior Associate, Industry Specialty Services

BDO USA; Wilmington (DE); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

ESOP ownership

Job summary

BDO USA seeks a Senior Associate in the Industry Specialty Services Group to provide mission‑driven advisory services for nonprofit and grantmaker organizations across multiple sectors and geographies.

You will supervise engagements, guide organizational strategy, and lead business process improvements and technology transformation while mentoring junior staff. Travel up to 20% is required.

Qualifications

• Three or more years of management consulting experience, advisory services, organizational strategy, business process improvement, or technology transformation, preferably serving nonprofit organizations.
• MBA or MPA preferred.
• Professional certifications PMP or ACMP preferred.

Responsibilities

• Lead delivery of complex advisory services to nonprofit organizations, including organizational strategy, business process improvement, technology transformation, and change management.
• Lead development of client policies, procedures, and operating models that strengthen organizational effectiveness and advance strategic goals.
• Guide strategic planning and organizational assessments, including capacity building, operating model design, and performance improvement initiatives.
• Lead the assessment, selection, and implementation of technology solutions that enable process improvement and digital transformation.
• Lead initial draft report preparation of client reports, presentations, memos, and correspondence, and review the work of junior team members for quality and consistency.
• Advise leadership teams on strategic and operational decisions, presenting analysis and findings for audiences with varying subject‑matter familiarity.
• Guide organizations through change with readiness assessments, stakeholder analysis, communications, training, and adoption measurement.
• Drive client adoption and sustained results after go-live, including reinforcement and transition to operations.
• Design outcome-focused performance indicators, dashboards, and effectiveness reporting to track progress and value realization.
• Lead financial modeling and sustainability analysis to inform strategic choices and trade‑offs.

Skills

Management consulting

Organizational strategy

Business process improvement

Technology transformation

Education

MBA or MPA, preferred

PMP or ACMP, preferred

Tools

Microsoft Office

Excel

PowerPoint

Data visualization / dashboarding tools

Job description

Job Description

A Senior Associate in the Industry Specialty Services Group provides professional advisory services that are sensitive to the needs and values of nonprofit and grantmaker organizations. This is a unique opportunity for a mission-oriented professional who wants to leverage their organizational strategy, consulting, and business transformation expertise to support these mission-driven organizations across many mission areas and geographic reach.

Job Summary

A Senior Associate in the Industry Specialty Services Group provides professional advisory services that are sensitive to the needs and values of nonprofit and grantmaker organizations. This is a unique opportunity for a mission-oriented professional who wants to leverage their organizational strategy, consulting, and business transformation expertise to support these mission-driven organizations across many mission areas and geographic reach.

Job Duties

Service Delivery

• Leads the delivery of complex advisory and consulting services to nonprofit organizations, including organizational strategy, business process improvement, technology transformation, and change management


• Leads the development of client policies, procedures, and operating models that strengthen organizational effectiveness and advance strategic goals


• Guides strategic planning and organizational assessments, including capacity building, operating model design, and performance improvement initiatives


• Leads the assessment, selection, and implementation of technology solutions that enable process improvement and digital transformation


• Leads initial draft report preparation of client reports, presentations, memos, and correspondence, and reviews the work of junior team members for quality and consistency


• Advises leadership teams on strategic and operational decisions, presenting analysis and findings and translating complex information for audiences with varying levels of subject‑matter familiarity


• Guides organizations through periods of change by directing readiness assessments, stakeholder analysis, communications, training and enablement, and adoption measurement that help transformation \"stick\"


• Drives client adoption and sustained results after go-live, including reinforcement, lessons learned, and transition to operations


• Designs outcome-focused performance indicators, dashboards, and effectiveness reporting to track progress, ownership, and value realization


• Leads financial modeling and sustainability analysis that inform strategic choices and trade‑offs

Project Management

• Coordinates client engagements and relationships with multiple stakeholders, client staff, and internal team members, including leadership and board facilitation and the synthesis of stakeholder input


• Serves as a day‑to‑day point of contact and directs project workstreams, timelines, and deliverables

Practice and Service Development

• Contributes to the expansion and development of services for tax‑exempt organizations, including leading monthly meetings and other service development initiatives

Supervisory Responsibilities

• N/A

Qualifications, Knowledge, Skills, And Abilities

Education

• Bachelor's Degree in Business Administration, Public Administration, Nonprofit Management, Organizational Leadership or Development, Management, Economics, Finance, Public Policy, Information Technology, Data Analytics, Humam Resources Management, Industrial/Organizational Psychology, or Communications, preferred,


• MBA or MPA, preferred

Experience

• Three (3) or more years of demonstrated experience in management consulting, advisory services, organizational strategy, business process improvement, or technology transformation, preferably serving nonprofit organizations, required

License/Certification

• Professional certifications, PMP or ACMP, preferred

Software

• Proficient in Microsoft Office Suite, specifically Excel, Word, and PowerPoint, required


• Experience with project management, collaboration, and data visualization / dashboarding tools, preferred

Language(s)

• N/A

Other Knowledge, Skills, & Abilities

• Strong verbal and written communication skills


• Strong analytical and problem‑solving skills, with the ability to analyze complex information and present findings to a variety of audiences


• Excellent project management skills, with the ability to manage multiple projects and deadlines simultaneously


• Familiarity with organizational strategy, business process improvement, technology transformation, and change management concepts


• Awareness of how AI and automation are reshaping workflows, roles, and adoption in mission‑driven organizations


• Ability to travel up to 20% of the time

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

• National Range: $90,000 - $115,000


• Maryland Range: $90,000 - $115,000


• NYC/Long Island/Westchester Range: $90,000 - $115,000

About Us

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well‑being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits.

• Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

\"BDO USA, P.A. is an EO employer M/F/Veteran/Disability\"