Senior Associate, Financial Services Ops Transformation

PwC; New York (NY); On-site; USD 77,000 - 202,000; Full time

Job summary

PwC is seeking a Management Consulting - Sector Operations - Financial Services Senior Associate in New York. The role focuses on guiding clients toward growth by improving operational performance across supply chain and core business processes, with emphasis on transformation and execution support.

As a Senior Associate, you will build client relationships, manage others, and develop your technical skills while navigating ambiguity and leading critical initiatives in a dynamic market.

Qualifications

• MBA degree completed or in progress
• At least 3 years of experience
• Final year MBA applicants preferred

Responsibilities

• Analyzing complex business operations to identify opportunities for process improvement and cost reduction
• Managing and executing business transformation initiatives within the financial services sector
• Utilizing analytical thinking to interpret business performance metrics and drive operational excellence
• Implementing quality standards and service delivery models to enhance client support and satisfaction
• Leading change management efforts to facilitate smooth transitions in organizational processes and technologies
• Collaborating with cross-functional teams to optimize operations and achieve strategic business objectives
• Developing and maintaining business data analytics frameworks to support informed decision-making
• Engaging with stakeholders to gather feedback and refine operational strategies for improved outcomes

Skills

Client service

Change management

Operations optimization

Education

Master's of Business Administration degree

Job description

PwC is seeking a Management Consulting - Sector Operations - Financial Services Senior Associate in New York. The role focuses on guiding clients toward growth by improving operational performance across supply chain and core business processes, with emphasis on transformation and execution support.

As a Senior Associate, you will build client relationships, manage others, and develop your technical skills while navigating ambiguity and leading critical initiatives in a dynamic market.