Senior Associate - Data Quality Controls Governance and Reporting Lead

JPMorganChase; Wilmington (DE); On-site; USD 110,000 - 140,000; Full time

Job summary

JPMorganChase is seeking a Senior Associate to lead data quality governance and reporting within the Consumer and Community Banking Chief Data Office. You will support governance routines, attestation activities, and executive-ready reporting while driving automation to reduce manual work and risk.

You will balance day-to-day oversight with modernization of data collection, consolidation, and communication across product, application, data, and control stakeholders.

Qualifications

• 3+ years of applied experience in data governance, controls, reporting, process improvement, automation, business analysis, operations, or analytics.
• Experience supporting governance, controls, risk management, compliance, or regulatory reporting activities.
• Demonstrated ability to translate business needs into defined requirements and implementable process improvements.
• Strong written and verbal communication skills, including experience developing executive-ready reporting and materials.

Responsibilities

• Support governance routines and oversight activities for data quality controls programs and initiatives.
• Coordinate recurring reporting and attestation processes, ensuring inputs are accurate, timely, and audit-ready.
• Partner with stakeholders across product, application, data, and control functions to track issues, actions, and outcomes.
• Evaluate existing governance and reporting workflows to identify automation and efficiency opportunities.
• Modernize spreadsheet-driven and manually consolidated reporting into scalable, repeatable processes.
• Create and maintain process documentation, procedures, and supporting materials for improved solutions.
• Develop executive-ready updates that communicate status, risks, decisions needed, and impact of improvements.

Skills

data governance

data quality

automation

business analysis

operations

analytics

Tools

SQL

Python

Alteryx

Power Automate

Power BI

Tableau

Jira

Confluence

Job description

Job Description

Join a team that strengthens how we govern, measure, and report on data quality controls—so stakeholders can make better decisions with greater confidence. You will help improve oversight routines and modernize reporting through practical automation and process improvement. This is an opportunity to build durable, scalable ways of working while partnering across product, application, data, and control stakeholders.

Job Description

Join a team that strengthens how we govern, measure, and report on data quality controls—so stakeholders can make better decisions with greater confidence. You will help improve oversight routines and modernize reporting through practical automation and process improvement. This is an opportunity to build durable, scalable ways of working while partnering across product, application, data, and control stakeholders.

As a Senior Associate - Data Quality Controls Governance and Reporting Lead at JPMorganChase within the Consumer and Community Banking Chief Data Office, you will support governance routines, reporting, and attestation activities tied to data quality controls. You will help drive consistent execution, clear communication, and executive‑ready reporting, while identifying and delivering opportunities to reduce manual effort and operational risk. You will balance day‑to‑day oversight needs with longer‑term modernization work that improves how information is collected, consolidated, and communicated.

Job Responsibilities

• Support governance routines and oversight activities for data quality controls programs and initiatives
• Coordinate recurring reporting and attestation processes, ensuring inputs are accurate, timely, and audit‑ready
• Partner with stakeholders across product, application, data, and control functions to track issues, actions, and outcomes
• Evaluate existing governance and reporting workflows to identify automation and efficiency opportunities
• Modernize spreadsheet‑driven and manually consolidated reporting into scalable, repeatable processes
• Create and maintain process documentation, procedures, and supporting materials for improved solutions
• Develop executive‑ready updates that communicate status, risks, decisions needed, and impact of improvements

Required Qualifications, Capabilities And Skills

• 3+ years of applied experience in data governance, controls, reporting, process improvement, automation, business analysis, operations, or analytics
• Experience supporting governance, controls, risk management, compliance, or regulatory reporting activities
• Demonstrated ability to translate business needs into defined requirements and implementable process improvements
• Proficiency using automation and reporting tools (for example: SQL, Python, Alteryx, Power Automate, Power BI, Tableau, Jira, or Confluence)
• Demonstrated experience improving operational efficiency and reducing manual effort through automation or standardization
• Strong analytical, problem‑solving, and process design skills, with attention to detail and quality
• Strong written and verbal communication skills, including experience developing executive‑ready reporting and materials

Preferred Qualifications, Capabilities And Skills

• Experience in data governance, controls, compliance, data management, data quality controls, or regulatory reporting environments
• Experience automating spreadsheet‑based reporting, recurring presentations, or stakeholder communications
• Experience integrating data from multiple systems and sources to enable consistent reporting
• Lean, Six Sigma, Agile, or other process improvement training or certification(s)

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About The Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most‑used digital solutions – all while ranking first in customer satisfaction.