Senior Associate Card Marketing Data Analytics

J.P. Morgan; New York (NY); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

comprehensive health care coverage

on-site health and wellness centers

a retirement savings plan

backup childcare

tuition reimbursement

mental health support

financial coaching

more

Job summary

JPMorganChase is seeking a Marketing Analytics Senior Associate to translate customer behavior into actionable insights for Chase credit card marketing campaigns. You will own analytics across digital channels, partnering with data owners and product partners to drive new account acquisition and optimize campaign performance.

You will develop and execute analytical projects with a team, leveraging SQL, Hive, Python, R, Alteryx, and BI tools.

Qualifications

• Bachelor’s and Master’s degree in a quantitative discipline (data science, analytics, mathematics, statistics, physics, engineering, economics, finance, or related fields)
• 3+ years of industry experience in business analytics roles (digital/ customer/ marketing analytics, sales analytics, business insights)
• Advanced knowledge of querying databases using SQL
• Experience with Hive, Python, R, and Alteryx
• Experience with data visualization for analysis and executive storytelling using Tableau or Power BI
• Experience with web analytics tools like Google Analytics or Adobe Analytics
• Knowledge of data mining, quantitative research, and data science techniques including machine learning
• Strong written, verbal, and presentation skills across levels and partner teams

Responsibilities

• Own end-to-end analytics for multiple campaign strategies across paid digital channels, including performance measurement, ad hoc analysis, test readouts, and optimization recommendations
• Partner with marketing strategy managers across card channels to optimize campaigns and deliver analytics that drive new account acquisition
• Conduct research and recommend marketing strategies in the digital space that support card business priorities
• Analyze large datasets to identify key trends and deliver timely, concise insights to support business growth
• Synthesize large data volumes into actionable insights that influence business and marketing decisions
• Present insights to senior leadership through clear presentations, discussions, and visualizations
• Contribute to analytics capabilities that improve how data is used to guide marketing decisions and campaign performance

Skills

SQL

Hive

Python

R

Alteryx

Tableau

Power BI

Google Analytics

Adobe Analytics

Data mining

Machine learning

Communication

Education

Bachelor’s and Master’s degree in a quantitative discipline

Tools

SQL

Hive

Python

R

Alteryx

Tableau

Power BI

Google Analytics

Adobe Analytics

Job description

Join the Card Marketing Analytics team within Consumer and Community Banking Data and Analytics and help shape the strategy for Chase credit card marketing campaigns. You will have the opportunity to influence multi-million dollar marketing investment, deepen your analytics skillset, and collaborate with talented colleagues in a fast-paced environment that values innovation, strategic thinking, and measurable impact.

As a Marketing Analytics Senior Associate at JPMorganChase within the Card Data and Analytics team, you will translate customer behavioral data into insights that inform marketing strategies for digital channel acquisition. You will develop, plan, and execute analytical projects both independently and as part of a team, partnering closely with analysts, channel marketing partners, data owners, and product owners to unlock the value of data and drive business growth.

Job responsibilities

• Own end-to-end analytics for multiple campaign strategies across paid digital channels, including performance measurement, ad hoc analysis, test readouts, and optimization recommendations
• Partner with marketing strategy managers across card channels to optimize campaigns, develop new strategies, and deliver analytics that drives new account acquisition
• Conduct research and recommend marketing strategies in the digital space that support card business priorities
• Support business growth targets by analyzing large datasets to identify key trends and deliver timely, concise insights
• Synthesize large volumes of data into actionable insights that influence business and marketing decisions
• Deliver insights to senior leadership through clear presentations, discussions, and visualizations that enable action
• Contribute to analytics capabilities that improve how data is used to guide marketing decisions and campaign performance

Required qualifications, capabilities and skills

• Bachelor’s and Master’s degree in a quantitative discipline (data science or analytics, mathematics, statistics, physics, engineering, economics, finance, or related fields)
• 3+ years of industry experience in business analytics roles (for example, digital analytics, customer analytics, marketing analytics, sales analytics, business insights)
• Advanced knowledge of querying databases using SQL
• Experience using modern analytics and data science tools such as Hive, Python, R, and Alteryx
• Experience with data visualization for analysis and executive-ready storytelling using tools such as Tableau or Power BI
• Experience with web analytics tools such as Google Analytics or Adobe Analytics
• Knowledge of modern data mining, quantitative research, and data science techniques, including machine learning
• Strong written, verbal, and presentation skills, with experience communicating clearly across levels and partner teams

Preferred qualifications, capabilities and skills

• Financial services experience
• Intellectual curiosity and a desire to become a subject matter expert in your focus area
• Strategic mindset with the ability to connect analytics to business goals
• Strong organization skills and the ability to prioritize multiple deliverables

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

• comprehensive health care coverage
• on-site health and wellness centers
• a retirement savings plan
• backup childcare
• tuition reimbursement
• mental health support
• financial coaching
• more

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

Drive digital credit card acquisition analytics, turning customer data into insights that optimize campaigns and grow business results.