Senior Associate

Capital One; Richmond (VA); On-site; USD 60,000 - 80,000; Full time

Job summary

A financial services company in Richmond, Virginia, is seeking a detail-oriented Senior Associate to support high-impact events for the Credit and Data Community. Responsibilities include leading logistics for large-scale programs, managing smaller events, and collaborating with internal stakeholders. The ideal candidate will have at least 2 years of experience in project management or event planning and strong communication skills. This role offers exposure to senior leaders and opportunities to foster community engagement.

Qualifications

• At least 2 years of experience in project management, event planning, or program coordination.
• 1+ year of risk management experience preferred.
• 3+ years of experience in project management or event planning preferred.

Responsibilities

• Manage catering and conference services logistics for major programs.
• Deliver smaller‑scale events end‑to‑end.
• Develop and track event project plans and budgets.
• Contribute to cross-event best practices for efficiency.
• Gather feedback and metrics for event success.

Skills

Event planning

Project management

Communication

Problem-solving

Collaboration

Education

High School diploma or GED

Bachelor’s Degree

Tools

Event logistics systems

Budget tracking tools

Job description

Join to apply for the Senior Associate role at Capital One

The Credit and Data Community and Events team brings Capital One’s culture to life through immersive, high-impact events that strengthen our Credit, Modeling, and Data communities. From large‑scale conferences like Credit Summit, MAC (Modeling & Analytics Conference), and Data Week to targeted programs like Credit Matters, our work connects associates across the enterprise and reinforces our shared purpose and talent growth.

We’re looking for a high‑energy, detail‑oriented senior associate to support the planning and execution of these flagship programs. In this role, you’ll collaborate with lead project managers and cross‑functional partners to ensure flawless delivery, manage key workstreams end‑to‑end, and take ownership of several of your own events throughout the year. You’ll gain exposure to senior leaders, build relationships across multiple lines of business, and develop deep expertise in event management, communication, and program strategy.

Responsibilities

• Lead catering and conference services logistics across all major programs—Credit Summit, MAC, and Data Week—ensuring a seamless experience from planning through onsite delivery. This includes detailed coordination with vendors, facilities, and onsite partners on food and beverage, room setups, materials, attendee registration, and technology support.
• Own and deliver smaller‑scale programs end‑to‑end, such as the Card and Auto Credit Matters event series, managing planning timelines, content and speaker coordination, on‑site execution, and post‑event feedback.
  • Partner with internal stakeholders to align on objectives/topics, audience engagement strategies, and consistent messaging across all activations.
  • Develop and track event project plans, timelines/agendas, and budgets; proactively identify risks and propose solutions.
  • Develop and execute logistical planning and event operations.
  • Gather feedback and metrics to measure event success and surface opportunities for continuous improvement.
• Contribute to cross‑event best practices and team process improvements to enhance efficiency and overall associate experience.

You’ll need to wear many hats including:

• Planner: Highly organized and able to manage multiple moving pieces with precision and accountability.
• Problem‑solver: Resourceful and proactive when navigating changing needs or solving last‑minute challenges.
• Collaborator: Builds strong relationships across teams and communicates effectively with a wide range of partners.
• Event Enthusiast: Brings creativity, energy, and an eye for detail to deliver memorable, high‑quality experiences.
• Team Player: Ready to roll up your sleeves, support teammates, and contribute wherever needed to ensure success.

Basic Qualifications

• High School diploma, GED, or equivalent certification.
• At least 2 years of experience in project management, event planning, or program coordination.

Preferred Qualifications

• Bachelor’s Degree.
• 1+ year of risk management experience.
• 3+ years of experience in project management, event planning, or program coordination.
• Experience supporting multi‑day or large‑scale associate events.
• Strong written and verbal communication skills.
• Experience with event logistics systems, timelines, or budget tracking tools.
• Passion for fostering community and associate engagement.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries.

For technical support or questions about Capital One's recruiting process, please send an email to [e-mail].