SENIOR ASSISTANT, DIGITAL BUSINESS AND MERCHANDISING

Kohl's; Menomonee Falls (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

Kohl's in Menomonee Falls, WI is seeking a Senior Assistant, Digital Business and Merchandising to help ensure products are accurately presented and easy to find online. You will manage day-to-day digital merchandising activities, monitor performance, and support improvements that boost customer experience and business results.

You will collaborate with Associate Managers and cross-functional teams to align with priorities, handle multiple priorities with speed, and escalate issues that affect

Qualifications

• 2+ years in e-commerce or digital merchandising.
• Experience with customer-focused online shopping experiences.
• Familiarity with web analytics and digital tools.

Responsibilities

• Monitor digital KPIs and performance trends and escalate opportunities.
• Execute digital merchandising activities for categories including product presentation, content and discovery.
• Ensure accuracy of product data, attribution and content for strong customer experiences.
• Support actions that improve sales, conversion and engagement.
• Collaborate with Associate Managers and cross-functional teams for aligned execution.
• Handle multiple priorities with speed and attention to detail.

Skills

E-commerce experience

Digital merchandising

Customer-focused

Tools

Web analytics

Digital tools

Job description

About the Role

As a Senior Assistant, Digital Business and Merchandising, you support the execution of Kohl’s digital business by ensuring products are accurately presented and easy for customers to find and shop online. You will execute day-to-day digital merchandising activities, monitor performance, and support improvements that enhance the customer experience and business results. This role plays a critical part in delivering high-quality, consistent execution across product presentation, content, and discovery. You will partner closely with Associate Managers and cross-functional teams to support execution and ensure alignment to business priorities.

What You’ll Do

• Monitor digital KPIs and performance trends, identifying issues and escalating opportunities for improvement
• Execute digital merchandising activities for assigned categories or business areas, including product presentation, content, and discovery
• Ensure accuracy and completeness of product data, attribution, and content to support strong customer experiences and search and browse performance
• Execute defined actions that support sales, conversion, and customer engagement
• Partner with Associate Managers and cross-functional teams to ensure aligned and timely execution
• Manage multiple priorities with speed and attention to detail, adapting to changing business needs and seasonal priorities
• Identify and escalation process or execution issues that impact efficiency and quality

Additional tasks may be assigned

What Skills You Have

Required

• 2+ years of experience in e-commerce, digital merchandising, merchandising, or related customer-focused roles

Preferred

• Experience with web analytics and digital tools