Senior Asset Protection Manager

Lowe's Companies, Inc.; Amarillo (TX); On-site; USD 80,000 - 110,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a Senior Asset Protection Manager to lead safety and asset protection across multiple Lowe's stores. You will guide store leadership to ensure consistently high service levels, protect inventory, and drive security improvements district-wide.

The role requires frequent travel between stores, experience leading investigations, and coaching teams. A Bachelor's degree or equivalent and a track record in asset protection are expected.

Qualifications

• Bachelor’s degree or equivalent experience.
• 5 years of relevant work experience (retail or asset protection).
• 3 years conducting retail investigations.
• 2 years supervising employees including coaching and performance management.
• 1 year experience with quality reviews/audits.
• Experience with Microsoft Office (Word, Excel, Outlook).

Responsibilities

• Oversee store safety and asset protection programs across multiple stores.
• Ensure associates deliver friendly, professional, timely service to customers.
• Monitor inventory shrink trends and implement protective measures.

Skills

Retail experience

Asset protection

Investigations

Supervising employees

Quality reviews

Education

Bachelor’s degree in Business Administration, Psychology, Criminal Justice, or related field

Tools

Microsoft Office

Job description

What You Will Do

All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Senior Asset Protection Manager, this means:

• Helping Store Operational Leadership team ensure associates are delivering friendly, professional, timely service to all customers who shop the store.
• Overseeing trends and solutions to address inventory shrink across multiple stores.
• Championing strategic asset protection plans that improve safety and security outcomes.

The Senior Asset Protection Manager oversees safety and asset protection programs and processes in the across multiple stores. This associate ensures the stores adhere to OSHA standards, supports OSHA investigations, trains and coaches associates on Asset Protection programs, and monitors overall store safety. The Senior Asset Protection Manager is seen as an expert on safety related reports, guidelines, and regulations.

Travel Requirements: This role will require frequent travel between stores within the district.

What We’re Looking For

• Salaried: Generally scheduled for 48 hours; more hours may be required based on the needs of the business.
• Requires morning, afternoon and evening availability any day of the week.
• Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

• Bachelor’s degree in Business Administration, Psychology, Criminal Justice, or related field OR equivalent experience.
• 5 years of relevant work experience (retail or asset protection).
• 3 years of experience conducting retail investigations (i.e., has conducted multiple retail investigations).
• 2 years of experience directly or indirectly supervising employees including coaching, mentoring, direction, training, performance management and recognition.
• 1 year of experience with conducing quality reviews/audits.
• Experience with Microsoft Office, i.e., Word, Excel, Outlook.

Preferred Qualifications

• Bachelor’s degree in Business or related field.
• National certified training program (e.g., Wicklander-Zuwalski or Reed training.
• Professional accreditation (e.g., LPQ, LPC) or equivalent experience.
• 2 years of experience in retail management influencing business leaders.
• Demonstrated experience analyzing business documents (e.g., P&L, exception reports.
• Experience using physical security systems (e.g., CCTV, EAS).

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than$86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based inMooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.