Senior Asset Manager - National Field Operations

Enterprise Community Investment, Inc.; Seattle (WA); On-site; USD 105,000 - 128,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Vision insurance

401(k) with employer match

Tuition reimbursement

Flexible work arrangements

Job summary

Enterprise Community Investment, Inc. is seeking a Senior Asset Manager for National Field Operations.

You will manage frontline relationships for LIHTC portfolios, performing in-depth financial analysis and coordinating across teams to mitigate risks and drive performance. The role can be remote with preference for candidates in Pacific, Mountain or Central time zones; travel to properties is required as needed.

Qualifications

• 5+ years of real estate operations or LIHTC experience.
• Strong knowledge of affordable housing regulations and subsidies.
• Excellent negotiation and communication skills.

Responsibilities

• Actively identify and prioritize issues through proactive involvement and problem solving using performance data and financial analysis.
• Facilitate cross-functional communication to champion issue resolution and customer requests.
• Conduct portfolio site visits to assess physical and compliance risks and provide informed recommendations.
• Engage with area Originators and Underwriters to gain market insights and share expertise across departments.
• Develop SMART plans to drive timely resolution of issues and requests.
• Lead meetings with GP’s, Sponsors, and investors to understand organizational structures and development pipelines.

Skills

Real estate finance

LIHTC knowledge

Stakeholder management

Negotiation

Analytical thinking

Travel flexibility

Education

Undergraduate degree in real estate, finance, or related field

CPM Certification / HCCP Certification

Job description

Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $92.0 billion and created 1.1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands – all to make home and community places of pride, power and belonging.

Working at Enterprise

At Enterprise, you’ll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You’ll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you’re valued and supported in your growth journey.

Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.

Job Description

The Senior Asset Manager, National Field Operations position will provide front line relationship management for a specified portfolio of LIHTC projects. The position is responsible for actively managing risks, analytical problem-solving, strategic engagement with the stakeholders of their portfolio of assets with a high degree of customer service, while gathering and sharing information from a diverse array of markets and programs. This position can be located remotely, but there is a preference for the Asset Manager to be in the Pacific, Mountain or Central time zones.

Responsibilities

• Actively identify and prioritize issues through proactive involvement and problem solving by analyzing performance data, identifying issues and their root causes through in-depth financial analysis and leveraging stakeholder relationships.
• Facilitate inter-company communication between cross-functional teams and coordinate their expertise to champion issue resolution and customer requests, with a focus on adding value for both the Sponsor and Investor.
• Consolidate various departments’ centralized analysis to communicate an encompassing message to our stakeholders.
• Proactively interact with area Originators and Underwriters to gain insights into markets, partners, the LIHTC industry and how Asset Management can add value and share expertise between departments.
• Develop Specific, Measurable, Achievable, Realistic and Timely (SMART) plans to ensure issues and requests are proactively ushered towards resolution.
• Conduct partner meetings with stakeholders (largely GP’s and Sponsors) to: establish relationships with key players, better understand their organizational structure, identify primary business lines and their development pipeline, inquire about market influences and lessons learned, discuss regulatory policy changes, changes in sponsor policy and procedures, and shed light on any potential issues/concern.
• Conduct portfolio site visits to assess physical and compliance risks and make recommendations for improvement. Be a resource to provide thoughtful and informed recommendations based on experience, pulling in various teams/departments for participation when appropriate, and clearly understanding and articulating the benefit to the Partnership of recommendations.

Qualifications

• Industry relevant undergraduate degree and/or CPM® Certification, HCCP Certification, or other industry recognized designations/certification/license.
• 5+ years of real estate operations / LIHTC or other relevant industry experience.
• A broad understanding of affordable housing and ability to understand the details of, and advise others in, Low Income Housing Tax Credit program regulations.
• Familiarity with various subsidy and grant. programs such as HOME, Section 8, SRO, NAHASDA, HOPWA, VA and Continuum of Care.
• Strong real estate financial and analytical skills, including underwriting/deal structure, comparative analysis, audit review and identification of underlying performance issues.
• The ability to lead groups of diverse stakeholders (GP/PM/legal counsel/state agencies, investors) through project level discussions.
• Strong negotiation skills with demonstrated ability to work through complex issues, not only understanding our goals, but also acknowledging the goals of the person with whom we are negotiating, determining their motive(s) and minimum needs, and negotiating for a win-win outcome.
• Ability to work independently and multi-task with competing deadlines during peak reporting times.
• Possess critical thinking skills, offering opinions and a decisive course of action based on analysis of the fact set, drawing on internal staff across the department and/or business lines to support final recommendation.
• Incumbent is expected to demonstrate strong ethics in interpersonal relations and work as an effective, collaborative team member across Asset Management and Enterprise.
• Seeks opportunities to improve current systems/processes/tools, understanding that innovation is valued in our culture.
• Able to travel to and throughout multiple Enterprise properties.'
• Able to walk properties in inclement weather.

Salary Transparency

You will be joining a team of talented professionals motivated by serving the community and addressing the need for affordable housing.

Enterprise offers a comprehensive total rewards package for you and your family. The pay range for this position is $105,000 - $128,000. The salary range represents the low and high end of what may be paid for this position. It is not typical for an individual to be hired at or near the top of the pay range, and compensation decisions may be influenced by a variety of factors, including skills, qualifications, experience, and location.

Total Rewards at Enterprise

This range is just one component of our total rewards package, which also includes annual performance bonuses and generous paid leave programs.

Our benefits form a major part of the total rewards package. These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support. Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits. We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions.

Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team and contributing to our mission to serve others.