Senior APS Case Manager — Flexible & Telework Ready

State of Georgia; Lawrenceville (GA); On-site; USD 41,000 - 55,000; Full time

Benefits offered by this job

Flexible work schedule

Telework opportunities

Employee retirement plan

13 paid holidays

Vacation & sick leave

Medical, dental, vision coverage

Job summary

The State of Georgia, through the Georgia Department of Human Services, Division of Aging Services, Adult Protective Services unit in Gwinnett County, seeks a responsible Adult Protective Services Case Manager 3 to perform investigations, assess risk, and coordinate protective interventions. This role emphasizes teamwork, documentation, and community engagement with multi-disciplinary teams.

Minimum qualifications include a Bachelor’s degree and related experience; a preference for APS

Qualifications

• Bachelor's degree from an accredited college or university AND one year related experience; OR two years of experience at lower level APS CM 2 (SSP171) or position equivalent.

Responsibilities

• Performs initial investigations of protective service reports for cases meeting APS criteria.
• Evaluates risk to clients and initiates appropriate safety actions.
• Coordinates guardianship processes as a last resort for incapacitated adults.
• Maintains documentation and completes reports per standards of promptness.
• Provides on-the-job training and mentorship to staff.

Skills

Strong communication skills

Team player

Microsoft Office proficiency

Public service mindset

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

The State of Georgia, through the Georgia Department of Human Services, Division of Aging Services, Adult Protective Services unit in Gwinnett County, seeks a responsible Adult Protective Services Case Manager 3 to perform investigations, assess risk, and coordinate protective interventions. This role emphasizes teamwork, documentation, and community engagement with multi-disciplinary teams.

Minimum qualifications include a Bachelor’s degree and related experience; a preference for APS