Senior Applications Engineer - Valves and Integrated Process Solutions

MKS Instruments, Inc.; Andover (MA); On-site; USD 102,000 - 169,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Life and disability insurance

Paid holidays

Paid vacation days

Parental leave

Adoption assistance

Tuition reimbursement

Stock programs

Signing bonus

Job summary

MKS Instruments, Inc. in Massachusetts seeks a Senior Applications Engineer to partner with R&D, engineering and customers to develop and launch new products and solutions.

You will provide technical support for worldwide sales of V&IPS products, travel to customer sites, and work with cross-functional teams to resolve customer applications issues. A hands-on, customer-focused engineer with 5+ years of experience is ideal.

Qualifications

• B.S. in an Engineering or Physical Science field; Mechanical, Chemical, or Electrical Engineering preferred.
• 5+ years in a design, applications, or manufacturing engineering role.
• Excellent interpersonal and communications skills for working with customers and in-house personnel.
• Experience or ability to learn vacuum technology, pressure control, mass flow controllers, vacuum valves, plasma systems, and systems integration.
• Must be hands-on at customer locations or in internal labs; proficient in MS Office.

Responsibilities

• Provide technical support for worldwide MKS sales for V&IPS products, including product selection and troubleshooting.
• Travel to customer sites to discuss product features and integration, support testing or installation, or troubleshoot problems (up to 50% travel).
• collaborate with Product Managers, Engineers, and Applications Engineers to perform tests or demonstrations to resolve customer applications issues.
• Define and document special customer product configurations, and generate, review, and price quotes for customers.

Skills

Customer liaison

Hands-on engineering

Communication skills

Problem solving

Electronics aptitude

Education

B.S. in Engineering or Physical Science

Tools

MS Office

Vacuum system concepts

RS232 / TTL / EtherCAT familiarity

Job description

A Day in Your Life at MKS:As a Senior Applications Engineer at MKS, you will partner with R&D, Engineering and customer, to develop and launch new products and solutions. In this role, you will report to the Director of Product Management.You Will Make an Impact By:Provide technical support for worldwide MKS sales for V&IPS products, including product selection, specifying special configurations, and troubleshooting.Travel to customer sites (with local sales and applications staff) to discuss product features and integration, support testing or product installation, or troubleshoot problems.Working with Product Managers, Engineers, and Applications Engineers, perform tests or demonstrations to resolve customer applications issues.Define and document special customer product configurations based on customer needs.Generate, review, and price special customer configurations, assist Sales and Customer Service in providing product quotations to customers.Prepare, conduct, and participate in training and education programs focusing on product capabilities and applications.Travel Requirements: Up to 50% of Travel is required.Skills You Bring:B.S. in an Engineering or Physical Science field. Mechanical, Chemical, or Electrical Engineering preferred.5+years in a design, applications, or manufacturing engineering role.Excellent interpersonal and communications skills for working with customers and in-house MKS personnel.Experience, knowledge, or ability to learn vacuum technology, pressure control, mass flow controllers, vacuum valves, plasma systems, and systems integration.Must be able to operate ‘hands-on’ as necessary when working at customer locations, or internal labsProficient in MS office and computer skillsPreferred Skills:2+ years of experience with Semiconductor Deposition or etch tools, Reactive Gas Systems, or vacuum deposition systems is preferredKnowledge or ability to learn basic use of digital electronics: TTL logic, RS232, Devicenet, and / or EtherCATExperience working in or supporting a production semiconductor fab or equipment manufacturer is a plus.We are interested in a qualified candidate who is eligible to work in the United States. However, we will not be sponsoring work visas for this position, at this time.Compensation and Benefits:Salary Pay Range: $101,675 - $169,475 per year. This range is a good faith estimate of the expected salary range for this position, based on a wide range of factors including qualifications, experience and training, operational and business needs and other considerations permitted by law. Bonus: This position is eligible for a discretionary annual bonus, in an amount to be determined by MKS [or as applicable]. Benefits: MKS offers a comprehensive benefits package, including health insurance coverage (medical, dental and vision), 401(k) with company match, life and disability insurance, 11 paid holidays, sick time, 15 paid vacation days, [6 weeks fully paid] parental leave, adoption assistance and tuition reimbursement [and for participation in any stock programs, signing bonus, etc.].MKS is an equal opportunity employer, including disability, veteran status and all categories protected by law. Please review our EOE statements for additional details. MKS is generally only hiring candidates who reside in states where we are registered to do business.MKS will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act for Employers.#LI-EKIGlobally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees.MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business.MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [e-mail] .If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role