Senior EMS Application Configuration Analyst

Puget Sound Energy; Redmond (WA); On-site; USD 103,100 - 181,300; Full time

Benefits offered by this job

401(k) plan

PTO

Health insurance

Job summary

Puget Sound Energy seeks a Senior EMS Application Configuration Analyst to lead configuration and optimization of the EMS based on Emerson OSI Monarch. You will collaborate with Operations, IT, and Business stakeholders to deliver scalable EMS solutions that ensure reliable electric service across Washington State.

The role requires hands-on EMS configuration experience, strong analytical skills, and a track record of working in regulated utility environments.

Qualifications

• Strong analytical problem-solving and conceptual skills.
• Hands-on application configuration experience.
• Ability to translate business and operational requirements into technology solutions.
• Experience with system upgrades and EMS implementations or modernization.

Responsibilities

• Analyze, configure, implement, and support Emerson OSI Monarch EMS applications and related operational technology solutions.
• Partner with Transmission Operations, Engineering, Operations Technology, and business stakeholders to gather requirements and deliver scalable solutions.
• Configure and support EMS applications including SCADA, Network Applications, ICCP interfaces, Real-Time Database, displays, alarms, calculations, and system integrations.
• Develop functional specifications, configuration documentation, test plans, and implementation strategies.
• Lead application testing, system upgrades, production deployments, and operational readiness activities.
• Troubleshoot and resolve complex production issues in a 24x7 mission-critical environment.
• Support system integrations with enterprise applications including GIS, Outage Management, Historian, market systems, and other operational platforms.
• Ensure compliance with NERC CIP, FERC, cybersecurity, and corporate governance requirements.
• Mentor junior analysts, promote best practices, and contribute to continuous process improvement and technical standards.
• Collaborate with vendors and project teams during modernization initiatives, system upgrades, and future EMS enhancements.
• Work to create Centers of Excellence based on best practices and contribute to PSE's overall IT strategy.

Skills

Analytical skills

Hands-on configuration

Collaboration

Mentoring

Regulatory compliance

Education

Bachelor's degree in Computer Science, Industrial Engineering, Business Administration, or related field

Tools

Emerson OSI Monarch EMS

SQL

REST APIs

Job description

Puget Sound Energy is looking to grow our community with top talent. Our award-winning energy efficiency programs support an exciting and innovative future.

PSE's IT Application Solutions team is looking for qualified candidates to fill an open Senior EMS Application Configuration Analyst position.

Specific details regarding the work arrangements for this position will be discussed in detail during the interview process.

Job Description

Puget Sound Energy is seeking a highly motivated Senior Application Configuration Analyst to support and enhance our next-generation Energy Management System (EMS) based on the Emerson OSI Monarch platform. This role is instrumental in ensuring the reliability, availability, and continuous improvement of mission-critical applications that enable safe and reliable operation of the electric transmission grid serving our customers across Washington State.

The successful candidate will serve as a technical leader, partnering with System Operations, Engineering, IT, Cybersecurity, and business stakeholders to configure, implement, support, and optimize EMS applications. This position requires strong analytical skills, hands-on application configuration experience, and the ability to translate business and operational requirements into effective technology solutions within PSE's highly regulated utility environment.

What You'll Bring

You are a collaborative technical leader who thrives in solving complex operational challenges. You enjoy partnering with cross-functional teams, mentoring others, and continuously improving systems that directly support the reliable delivery of electricity to our customers. You bring a customer-focused mindset, sound technical judgment, and a passion for modernizing critical utility technology.

Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Demonstrates commitment to conduct business honestly, ethically and consistent with our core values and Code of Conduct. Ensures duties are performed in accordance with all regulatory compliance obligations.

Job Responsibilities

• Analyze, configure, implement, and support Emerson OSI Monarch EMS applications and related operational technology solutions.
• Partner with Transmission Operations, Engineering, Operations Technology, and business stakeholders to gather requirements and deliver scalable solutions.
• Configure and support EMS applications including SCADA, Network Applications, ICCP interfaces, Real-Time Database, displays, alarms, calculations, and system integrations.
• Develop functional specifications, configuration documentation, test plans, and implementation strategies.
• Lead application testing, system upgrades, production deployments, and operational readiness activities.
• Troubleshoot and resolve complex production issues in a 24x7 mission-critical environment.
• Support system integrations with enterprise applications including GIS, Outage Management, Historian, market systems, and other operational platforms.
• Ensure compliance with NERC CIP, FERC, cybersecurity, and corporate governance requirements.
• Mentor junior analysts, promote best practices, and contribute to continuous process improvement and technical standards.
• Collaborate with vendors and project teams during modernization initiatives, system upgrades, and future EMS enhancements.
• Work to create Centers of Excellence based on best practices and contribute to PSE's overall IT strategy.
• Upholds the safety compliance standards inherent in PSE's operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.
• Demonstrates commitment to conduct business honestly, ethically and consistent with PSE's core values and Code of Conduct.
• Performs other duties as assigned.

Minimum Qualifications

• Bachelor's degree in Computer Science, Industrial Engineering, Business Administration, or related field.
• 5+ years IT experience, including several years of systems development experience in the design and development of department-wide or enterprise-wide applications.
• Detailed understanding and experience: 5+ years hands-on systems experience in one or more modules appropriate for the job (or other related functional area experience).
• Possesses full technical knowledge of phases of software development life cycle.
• Advanced knowledge of Microsoft Office.
• Knowledge of systems and/or business analysis design concepts. Demonstrated proficiency in the applied use of systems and process analysis tools. Full system life cycle experience, including development lifecycle methodologies.
• Ability to facilitate interactive design and functional specification sessions.
• Highly developed interpersonal, written and verbal skills with an ability to express complex technical concepts in business terms. Excellent technical writing and system documentation skills.
• Strong analytical problem-solving and conceptual skills.
• Demonstrated project management skills for smaller projects.
• Must be a "team player" able to work with management in developing and implementing new processes and enabling systems. Able to work with end user groups to define application needs and identify feasible solutions.
• Proactive, self-motivated with the ability to motivate others and a customer-focused service attitude.
• Good organizational skills, with the ability to meet objectives and effectively multi-task.
• Ability to work with all levels of the organization, both technical and non-technical.

Desired Qualifications

• Experience implementing or supporting Emerson OSI Monarch EMS.
• Experience supporting electric utility Transmission or Generation Operations.
• Knowledge of SCADA, State Estimation, Contingency Analysis, AGC, ICCP, Dispatcher Training Simulator (DTS), and Network Applications.
• Knowledge of NERC CIP, FERC, and utility regulatory requirements.
• Experience with SQL, scripting, REST APIs, or enterprise system integrations.
• Experience participating in EMS implementations, upgrades, or modernization programs.
• Experience working in Agile project environments.

At PSE, we value our employees and provide opportunities to excel. We offer a competitive total rewards package. To learn more about why PSE is a great place to work, see our Employee Value Proposition, which highlights our commitment to employee growth, work-life balance, and meaningful career opportunities in the energy sector.

The pay range for this position is $103,100.00-$181,300.00, and this position is eligible for annual goals-based incentive bonuses.

PSE offers a suite of benefits to our employees. Employees are eligible for medical, dental, vision, basic life, and short- and long-term disability insurance. There are additional voluntary options of supplemental life insurance, accidental death and dismemberment insurance, flexible spending accounts for health care and dependent daycare, and an Employee assistance program (EAP). For long term savings, PSE offers a 401(k) investment option and a cash balance retirement plan. Employees will also receive Paid Time Off (PTO) and Paid Holidays throughout the calendar year. Detailed benefit overviews can be found on our Career page.

Families and businesses depend on PSE to provide the energy they need to pursue their dreams. Our steadfast commitment to serving Washington communities with safe, dependable and efficient energy started in 1873. Today we're building the Northwest's energy future through efforts like our award-winning energy efficiency programs and leadership in renewable energy.

Puget Sound Energy is committed to providing equal employment opportunity to all qualified applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity, marital status, veteran status or presence of a disability that with or without reasonable accommodation does not prevent performance of the essential functions of the job, or any other category prohibited by local, state or federal law.

Should you have a disability that requires assistance and/or reasonable accommodation with the job application process, please contact the Human Resources Staffing department at [e-mail] or 425-462-3017.