Senior Appian Administrator

Synergy; Northern (KY); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO & Bonus Leave

11 paid federal holidays

Parental leave

Tuition reimbursement

Referral bonus program

Well-being programs

Job summary

Synergy Business Innovation & Solutions, Inc. is seeking a highly qualified Senior Appian Administrator to support the United States Coast Guard.

This role will lead enterprise Appian environments and manage platform administration, lifecycle management, deployment strategy, environment governance, performance monitoring, and security compliance across development, QA, staging, and production environments. Ideal candidates have 3+ years of Appian administration experience, strong ALM, Git/CI-CD

Qualifications

• Minimum 3+ years of Appian platform administration in enterprise environments.
• Experience supporting multiple Appian environments and deployments across dev/QA/stage/prod.
• Strong ALM experience for deployment governance and release management.
• Experience with Appian upgrades, hotfixes, and troubleshooting.
• Working knowledge of Git and CI/CD processes.
• Experience in production support with high availability requirements.
• Knowledge of Appian architecture, security, and performance optimization.
• Familiarity with Agile methodologies and SDLC practices.
• Experience with AI-assisted administration or operational support tools.

Responsibilities

• Lead admin for enterprise Appian environments and multiple applications across teams.
• Administer, monitor, and optimize Appian environments and security configurations.
• Oversee deployment and release management across environments.
• Manage ALM processes, packages, schedules, and rollback strategies.
• Develop deployment standards and governance procedures.
• Plan upgrades, hotfixes, and environment refresh activities.
• Monitor performance, capacity and availability of platforms.
• Troubleshoot complex Appian platform and integrations.
• Collaborate with development teams for production readiness.
• Implement security controls and support audits and compliance efforts.
• Support CI/CD pipelines and deployment automation.
• Provide mentorship to Appian developers and admins.

Skills

Appian admin

ALM

Security & compliance

Troubleshooting

Documentation

Agile/SDLC

Education

Bachelor's degree in Computer Science/Info Systems/Engineering

Tools

Appian

Git

CI/CD tools (Jenkins, GitLab CI/CD, Azure DevOps)

Linux/Windows admin

Cloud monitoring tools (CloudWatch/Splunk/Grafana)

Dynatrace

Job description

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including: group medical, dental, and vision insurance, company paid life, short-term, and long-term disability insurance, HSA, FSA, 401(k) with company match, PTO & Bonus Leave, 11 paid federal holidays, parental leave, tuition and training reimbursement, a referral bonus program, and well-being programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that we have career mentors available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven. If that sounds like you, Synergy has a position for you!

This position is designated as work-from-home.

About the Role:

Synergy Business Innovation & Solutions, Inc. is seeking a highly qualified Senior Appian Administrator to support the United States Coast Guard (USCG). This role will serve as the lead administrator for enterprise Appian environments and will be responsible for platform administration, application lifecycle management, deployment strategy, environment governance, performance monitoring, security compliance, and operational support.

Primary Responsibilities:

• Serve as the lead administrator for enterprise Appian environments supporting multiple applications and business teams.
• Administer, maintain, monitor, and optimize Appian platform environments, including user management, security configurations, integrations, and platform health monitoring.
• Lead deployment and release management activities for multiple Appian applications across development, QA, staging, and production environments.
• Manage Appian ALM processes, deployment packages, release schedules, and rollback strategies.
• Develop and implement deployment standards, operational procedures, and platform governance processes.
• Plan and execute platform upgrades, hotfixes, patch management, and environment refresh activities.
• Monitor platform performance, capacity utilization, and application availability.
• Troubleshoot complex Appian platform, application, integration, infrastructure, and performance issues.
• Collaborate with development teams for production releases and environment readiness.
• Implement and maintain security controls and support audits, vulnerability remediation, and ATO activities.
• Support CI/CD pipelines and deployment automation processes.
• Provide mentorship and technical guidance to Appian developers and administrators.

Required Qualifications:

• 3+ years of Appian platform administration experience in enterprise environments.
• Experience administering and supporting multiple Appian environments and applications.
• Demonstrated experience leading Appian deployments and release management across multiple environments.
• Strong experience with Appian Application Lifecycle Management (ALM).
• Experience performing Appian platform upgrades, hotfix installations, and troubleshooting.
• Experience supporting production systems with high availability requirements.
• Strong knowledge of Appian architecture, administration, security, and performance optimization.
• Experience with Git and CI/CD processes.
• Working knowledge of Linux and/or Windows server administration.
• Strong troubleshooting, analytical, and root cause analysis skills.
• Experience creating technical and operational documentation.
• Working knowledge of Agile methodologies and SDLC practices.
• Experience using AI-assisted administration or operational support tools.

Preferred Qualifications:

• Appian Certified Senior System Administrator, Appian Certified Lead Developer, or equivalent certification.
• Appian development experience including process models, interfaces, records, integrations, and data structures.
• Experience supporting AWS, AWS GovCloud, or AWS IL2-hosted Appian environments.
• Experience with Jenkins, GitLab CI/CD, Azure DevOps, or similar tools.
• Experience implementing Infrastructure as Code.
• Experience supporting federal government environments.
• Experience supporting vulnerability remediation, compliance initiatives, and ATO efforts.
• Experience with CloudWatch, Splunk, Grafana, Dynatrace, or similar monitoring tools.
• Experience mentoring junior administrators and leading operations activities.

Education Requirements:

• Required: Required: Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field.

Citizenship & Clearance Requirements:

• Required: Required: U.S. Citizen with Public Trust eligibility or ability to obtain and maintain a Public Trust clearance.

Target Salary Range

Compensation for roles at Synergy is determined by a variety of factors including, but not limited to, the requirements of the role; level of experience; education and certifications; the individual’s combination of knowledge, skills, and abilities; as well as alignment with market data, federal and state laws, and other business and contract considerations. The estimated pay range for this position is: $100,000.00 – $120,000.00. The disclosed range has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case and represent just one component of Synergy’s total compensation package for employees.

Candidate AI Policy

Synergy is committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate evaluation process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly granted. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Synergy is an equal opportunity employer and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline, and termination.

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