Senior Anti-Fraud Project Manager

Infosys Consulting; Jacksonville (FL); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Long‑term/Short‑term Disability

Health and Dependent Care Reimburse- m

401(k) plan

Job summary

Infosys Consulting in the United States seeks a Technical Project Manager Anti-Fraud to lead end-to-end delivery of complex technology initiatives and AI-driven solutions across anti-fraud domains such as ID&V, fraud detection, investigations, or case management.

The role demands strong leadership and the ability to align engineering outputs with risk and business goals, while communicating effectively with both technical and non-technical partners.

Qualifications

• 8–12 years of financial services experience in credit cards, commercial payments, or wealth management.
• Experience delivering technology solutions for anti-fraud programs.
• Professional credentials such as PMP or CSM preferred.

Responsibilities

• Overseeing the Book of Work, aligning engineering outputs with risk and business goals, and managing cross-functional delivery across ecosystems.
• Plan, execute, and deliver major technology development initiatives and multi-project fraud programs concurrently.
• Partner with multiple scrum teams and vendors to remove blockers and anticipate bottlenecks.
• Oversee JIRA quality and maintain proper dates and hygiene with PO and business teams.
• Define scope, set objectives, and develop granular project plans including timelines, budgets, and resources.
• Use technical judgment to design and implement simplified solutions with engineers.
• Identify and track project risks and bottlenecks across levels using quantitative metrics.
• Drive adoption of modern tracking and AI automation tools for user stories and requirements gathering.
• Act as liaison between technical teams and senior leadership, reporting progress and metrics.
• Travel as needed based on project requirements.

Skills

Communication

Leadership

Project management

Education

PMP or CSM

Tools

JIRA

Job description

Title: Technical Project Manager Anti-Fraud| Hybrid | Jacksonville, FL

We are seeking a full-time Senior Consultant to serve as a key partner between business and technology teams. The successful candidate will bring expertise in one or more anti-fraud areas—Identity and Verification (ID&V), fraud detection, investigations, or case management—within credit cards, commercial payments, or wealth management. The candidate will lead end-to-end delivery of complex technology initiatives, software platforms, and AI-driven solutions designed to detect, prevent, and mitigate financial fraud. The candidate will have strong leadership skills and the ability to drive change in regard to creating cleaner communication between technology and business partners.

Must-Have Qualifications

• 8–12 years of financial services experience in credit cards, commercial payments, or wealth management
• Experience delivering technology solutions for anti-fraud programs
• Extensive experience with JIRA and program tracking methodologies
• Project or program management experience, ideally within application support, software development, or large‑scale financial technology
• Strong communication skills with the ability to understand technical concepts and discuss/guide discussions with technical and non‑technical partners
• Professional credentials such as PMP or CSM preferred.

Responsibilities

• Overseeing the Book of Work, aligning engineering outputs with risk and business goals, and managing cross‑functional delivery across ecosystems.
• Plan, execute, and deliver major technology development initiatives and multi‑project fraud programs concurrently.
• Partner across multiple scrum teams, internal business domains, operations, and external technology vendors or providers to remove blocking issues and anticipate bottlenecks
• Oversee JIRA quality (in partnership with Product Owners on tech side as well as business), ensure proper dates/JIRA hygiene is being followed.
• Define scope, set clear objectives, and develop granular project plans covering timelines, budgets, and resource allocation.
• Utilize technical judgment to understand system accountabilities, boundaries, and design approaches, collaborating with engineers to propose simplified solutions and make smart trade‑offs
• Identify, assess, and track project risks or system performance bottlenecks at multiple organizational levels using quantitative metric
• Drive the adoption of modern tracking and emerging AI automation tools to convert user stories into test cases or streamline requirements gathering
• Act as a primary liaison between technical teams and senior/executive leadership, articulating progress against goals, scorecards, and metrics
• Travel as needed based on project requirements

Working Model: The candidate is expected to work from an Infosys or client office three days per week.

Primary Location: Irving, Texas or Jacksonville, Florida

Visit www.infosys.com/services/consulting for more information.

Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Along with competitive pay, as a full‑time Infosys employee you are also eligible for the following benefits:

• Long‑term/Short‑term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Infosys Consulting:

Infosys Consulting is a next‑generation consulting partner that bridges strategy and execution. With an AI‑first mindset, deep industry knowledge, and the combined strengths of business and technology consulting, it helps enterprises turn bold vision into tangible outcomes, faster, smarter, and at scale. Infosys Consulting is helping some of the world’s most recognizable brands transform and innovate. Our consultants are industry experts that lead complex change agendas driven by disruptive technology. With offices in 20 countries and backed by the power of the global Infosys brand, our teams help the C‑suite navigate today’s digital landscape to win market share and create shareholder value for lasting competitive advantage.