Senior Animal Care Specialist

Williamson County; Georgetown (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Williamson County is seeking an Animal Care Supervisor to oversee care for animals at the Williamson County Regional Animal Shelter and assist adopters. The role emphasizes maintaining animal welfare, supervising staff, and ensuring a clean, safe shelter environment.

The position requires leadership experience, strong customer service, and computer proficiency with tools like PetPoint and Microsoft Teams, with a focus on safety and high-stress handling.

Qualifications

• High school diploma or degree and one year of animal care experience or equivalent.
• Demonstrated customer service and communication skills.
• Experience in a lead, training, or supervisory capacity.
• Working knowledge of computers and phone/iPad software (Teams, IM, email, FaceTime, PetPoint).

Responsibilities

• Provide care to animals to maintain quality of life in the shelter.
• Deliver customer service to potential adopters.
• Supervise Animal Care Specialists and support shelter operations.
• Maintain a clean and safe shelter environment.

Skills

Customer service

Communication

Leadership / supervision

Computer literacy

Education

High school diploma or degree

Tools

PetPoint

Microsoft Teams

FaceTime

Job description

Reporting directly to the Animal Care Supervisor, responsible for providing care to animals within the Williamson County Regional Animal Shelter, by providing a positive quality of life to the animals, customer service to potential adopters, providing supervision to Animal Care Specialists, and maintaining a clean and safe shelter at all times.

ORGANIZATION RELATIONSHIPS

• Reports directly to – Animal Care Supervisor
• Direct Reports – No

PHYSICAL DEMANDS

• Position involves prolonged standing, walking, twisting, bending, stooping, kneeling, reaching, pushing, pulling, and other fine motor repetitive motions
• Position requires grasping, repetitive hand movement, and fine motor coordination
• Position involves lifting and carrying of animals and equipment weighing up to fifty (50) pounds, or up to one hundred (100) pounds with assistance, and exertion of up to twenty-five (25) pounds of force to move objects
• Position involves hearing and/or seeing alert cues regarding animal and staff security
• Position involves maintaining composure in a high-stress environment

ENVIRONMENTAL FACTORS

• Work tasks are conducted indoors and outdoors

IRREGULAR HOURS

• Flexibility to work evenings, weekends, and holidays is a schedule requirement
• May be deemed essential personnel for emergency situation, at discretion of Director
• Regular attendance is required

• High school diploma /degree and one (1) year of experience working with animals in an animal hospital, shelter, or related animal facility; OR an equivalent combination of education and experience
• Demonstrated customer service and communication skills
• Demonstrated experience in a lead, training, or supervisory capacity
• Working knowledge of computers and phone/iPad software and applications such as Microsoft Teams, instant messaging (IM), email, FaceTime, PetPoint, etc.

LICENSES AND CERTIFICATIONS

• Required within thirty (30) days of employment
• Valid driver’s license

PREFERRED QUALIFICATIONS

• Two (2) years of experience working with animals in an animal hospital, shelter, or related animal facility
• One (1) year of animal welfare experience
• Knowledge of dog and cat body language cues
• Euthanasia certification
• Basic Animal Control certification
• Bilingual (Spanish)

EMPLOYMENT TESTING

Employment is contingent on passing any post-offer pre-employment screening as listed below:

• Criminal background check: Yes
• Motor Vehicle Record check: Yes
• Drug screening: Yes
• Physical exam: No
• Psychological exam: No
• Additional: N/A

A Williamson County online application (resumes alone are not sufficient) must be received before the position is closed. Positions are open until filled, subject to close at any time after five (5) business days. The Human Resources Department is located at 100 Wilco Way, Georgetown, TX 78626. Phone [phone] or visit our website at www.wilcotx.gov/469/Human-Resources.

Williamson County is an Equal Opportunity Employer and complies with the Americans with Disabilities Act and Uniformed Services Employment and Reemployment Rights Act (USERRA). If you require an accommodation in order to apply for a position, please request assistance from the Human Resources Department.

TOBACCO FREE WORKPLACE POLICY

Williamson County is a tobacco free workplace. The use of tobacco products (e.g., cigarettes, cigars, pipes, snuff, chew, etc.) and Electronic Nicotine Delivery Systems (ENDS) (e.g., vapor, e-cigarettes, etc.) is prohibited on all Williamson County premises. Employees who violate this policy are subject to appropriate disciplinary action up to and including termination of employment.