Senior Analyst, Technical Services

Ensemble Health Partners; United States; Remote; USD 89,000 - 134,000; Full time

Benefits offered by this job

Healthcare benefits

Time off

Retirement plan

Tuition reimbursement

Professional development

Job summary

Ensemble Health Partners is seeking a results-focused Revenue Cycle Management (RCM) specialist to plan, configure, implement, and support complex healthcare workflow solutions. The role requires deep AR operations knowledge, denial management, and patient access, with hands-on AR prioritization and integration experience.

You will work with HL7 data, EHR/patient accounting platforms, and cross-functional teams to deliver measurable improvements in collections and reimbursement.

Qualifications

• Deep knowledge of healthcare RCM and AR operations.
• Experience with AR prioritization, account segmentation, and workflow optimization.
• Experience with real-time data integration (HL7) and daily file intake processes for healthcare software.
• Familiarity with EHR systems and patient accounting platforms.
• Strong communication, client management, problem-solving, and organizational skills.

Responsibilities

• Plan, analyze, configure, implement, and support complex, multi-step RCM workflow solutions.
• Collaborate with cross-functional teams to meet project milestones and deliver measurable outcomes.
• Analyze, configure, test, and troubleshoot data integrations supporting revenue cycle operations.
• Manage multiple projects, prioritize tasks, and resolve issues quickly.

Skills

AR operations

AR prioritization

AR integration

Posting adjustments

Move balance/rebill

BDC/Appeals

Tools

HL7

EHR systems

Patient accounting software

Job description

Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our Best in KLAS Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity: Job Description

This individual must demonstrate the capabilities required to plan, analyze, configure, implement, and support complex, multi-step healthcare Revenue Cycle Management (RCM) workflow solutions. To be successful in this role, the individual requires strong knowledge of Accounts Receivable (AR) operations, AR prioritization, AR integration, posting adjustments, move balance/rebill, BDC/Appeals, and related revenue cycle processes. Strong data analysis, critical thinking, client management, and technical integration skills are essential, along with the ability to collaborate with cross-functional teams to meet project milestones and deliver measurable operational outcomes. The individual must approach problem-solving independently, demonstrate attention to detail, and have a passion for implementing quality software solutions.

Job Requirements

Strong understanding of healthcare Revenue Cycle Management (RCM), including AR operations, denial management, patient access, billing, and patient financial services. Experience with AR prioritization, account segmentation, work queues, and workflow optimization to improve collections and reimbursement. Knowledge of AR integration, posting adjustments, move balance/rebill, BDC/Appeals, and related financial account workflows. Experience working with real-time data integration (HL7) or managing daily file intake processes for healthcare software solutions. Experience working with electronic health record (EHR) systems and patient accounting platforms. Ability to analyze, configure, test, and troubleshoot data integrations supporting revenue cycle operations. Solid understanding of workflow systems and their application to operational business process improvement. Experience creating detailed software process flows and documenting business and technical requirements. Ability to manage multiple projects, prioritize competing tasks, and resolve issues quickly. Comfortable working independently with minimal oversight in ambiguous environments. Experience building and maintaining client relationships. Strong attention to detail, self-motivation, analytical skills, and a service-oriented approach.

Other Preferred Knowledge, Skills and Abilities

Experience implementing or supporting RCM technology solutions involving AR prioritization, AR integration, posting adjustments, move balance/rebill, and BDC/Appeals. Understanding of AR aging, denial resolution, reimbursement workflows, and revenue recovery processes. Knowledge of HL7 messaging, including ADT and DFT transactions, and healthcare data integration workflows. Experience with EHR systems, patient accounting applications, and financial data reconciliation. Familiarity with workflow automation, data mapping, validation, and file-based integrations. Experience identifying opportunities to improve operational efficiency through technology and process optimization. Experience in project management, including leading meetings, managing project plans, tracking issues, identifying risks, and preparing status reports. Strong communication, client management, problem-solving, and organizational skills.

This position pays between $89,000 - $133.500K based on experience. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

This position pays between $89,000 - $133.500K based on experience. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

Join an award-winning company Five-time winner of 'Best in KLAS' 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories.

Due to business, operational, payroll, and regulatory requirements, this position is limited to individuals who reside and are authorized to work within the United States. Applications generated from outside the United States will not be considered. Individuals may reapply when located within the United States.

Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [e-mail].

We believe that our core values of trust, integrity, loyalty and service married with the belief that our work is worthwhile helps us build and sustain sincere relationships with our associates and clients.

If you are a passionate, dedicated and experienced revenue cycle, consulting or finance professional and seek career and personal growth, we would love to hear from you. We believe we foster an environment where talented individuals can excel and shine. Our team believes that people are the most important part of our success and that when we take care of our people, they pay it forward by providing our clients with excellent results and world-class service.