Senior Analyst, Sales Analytics

DoorDash; San Francisco (CA); On-site; USD 88,000 - 130,000; Full time

Benefits offered by this job

401(k) plan with employer matching

Paid parental leave (16 weeks)

Wellness benefits

Commuter benefits match

Paid time off and paid sick leave

Medical, dental, and vision benefits

Holidays and life insurance

Mental health program

Job summary

DoorDash's Sales Analytics team partners with sales and strategy to drive data-driven insights for SMB merchants on the platform. You will lead analyses to uncover growth opportunities, collaborating with sales, operations, product, and strategy. This cross-functional role reports to a Senior Manager within Sales Operations.

You’ll build models to evaluate the economics, value, and costs of strategic initiatives to improve sales performance and the merchant experience.

Qualifications

• 2+ years of experience in Analytics, Consulting, or Strategy.
• Bachelor's degree or higher.
• Highly technical with advanced SQL, basic Python/R, AI, and data modeling.
• Salesforce experience strongly preferred.
• Proven track record leading cross-functional initiatives and tracking OKRs.
• Willingness to participate in company-wide training programs (WeDash, etc.).

Responsibilities

• Strategize and execute initiatives against the sales org strategy.
• Experiment using data-driven decision-making to guide market intelligence.
• Optimize merchant acquisition and improve the merchant experience.
• Analyze models evaluating economics, value, and opportunity costs of initiatives.
• Influence cross-functional projects across sales, operations, product, engineering, and BD.

Skills

Advanced SQL

Python or R basics

AI

Data modeling

Salesforce experience

Cross-functional collaboration

Data-driven decision making

Education

Bachelor's degree or higher

Tools

SQL

Python

R

Salesforce

Job description

About the Team

The Sales Analytics team at DoorDash is responsible for getting the right information and insights out to drive our business goals. As DoorDash grows both in scale and breadth of offering, the strength of our sales engine and organizational structure must grow with it.

About the Role

You will be focused on partnering with our sales & strategy teams, who help solve pain points for small business (SMB) merchants on the Doordash platform through various methods such as new product adoption. You will lead analyses to guide our sales team with data-driven insights to unlock growth opportunities within their accounts. This cross-functional role will partner with sales, operations, product, and strategy teams.

You will report into a Senior Manager on our Sales Analytics team, which is part of our Sales Operations organization.

You’ll be excited about this opportunity because you will…

• Strategize - Devise and execute initiatives against the overall sales org strategy for \"winning the merchant\" while managing stakeholders across multiple lines of business


• Experiment - Use data-driven decision-making and sound business judgment to run sales tests and lead market intelligence efforts


• Optimize - Build the best merchant acquisition engine so DoorDash continues to offer the highest quality selection for its customers


• Analyze - Build models to evaluate the economics, value, and opportunity costs of strategic initiatives to improve sales performance


• Influence - Manage cross-functional projects with our sales, partner management, operations, product, engineering, business operations and BD teams to improve the merchant experience and achieve targets

We're excited about you because…

• You have 2+ years of experience in Analytics, Consulting, or Strategy


• You have a bachelors degree or higher


• You are highly technical with advanced SQL, basic Python/R, AI, and data modeling experience.


• You are an excellent analytical thinker who can deliver actionable recommendations out of complex datasets; Salesforce experience strongly preferred


• You have a proven track record of leading cross-functional initiatives, hitting goals by tracking OKRs, and succeeding in a complex and fast moving environment


• You'll want to dive into and participate in company wide training programs (WeDash, etc.)

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.


• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$88,400 - $130,000 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, p