Senior Analyst, Safety Operations (Child Safety)

SpaceX Super Intelligence; Austin (TX); Presencial; USD 90.000 - 150.000; Jornada completa

Descripción de la vacante

SpaceXSI is expanding its Safety Operations team to defend minors and ensure responsible AI use. You will train Grok to enforce terms of service and support functions, reducing risk and enhancing policy compliance across SpaceXSI’s platforms.

Join a mission-driven team focused on safe, ethical AI deployment, leveraging tools for detection, analysis, and automation to strengthen platform safety and user protection.

Formación

• 3+ years in online child safety, Trust & Safety, or related field.
• Expertise in identifying, mitigating, and reporting CSAM/CSE (NCMEC).
• Experience with LLM safety and platform enforcement.
• Strong ethical decision-making and risk assessment.

Responsabilidades

• Monitor and act on content violating terms, escalating as needed.
• Specialize in online child safety to identify and mitigate risks.
• Investigate complex cases and escalate to legal or reporting bodies when needed.
• Protect minors by enforcing safety terms and handling high-impact escalations.
• Respond quickly to time-sensitive situations with careful judgment.
• Label and audit safety use cases and data handling processes.
• Provide inputs on safety protocols and policy compliance.
• Support data collection and automation to strengthen enforcement.

Conocimientos

LLM Safety

CSAM/CSE Detection

NCMEC Reporting

Adversarial Testing

Risk Assessment

Ethical Reasoning

Herramientas

CSAM Detection Tools

Classifier Development

Red-Teaming Tools

Descripción del empleo

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today, SpaceX is actively developing the technologies to make this possible, with the ultimate goal of making life multiplanetary and expanding consciousness to the stars.
SpaceXSI is building Super Intelligence to help humanity understand the universe. Our teams are building the full Super Intelligence stack: from our Colossus supercomputers, to Grok models, to our suite of applications, including Grok Bot, Grok Build, Grok Imagine, Grok Voice, and X. We're creating a powerful flywheel where more compute trains better models, better models power more useful products, and what we learn from people using those products shapes what we build next.

ABOUT THE ROLE:

As a Safety Operations Senior Analyst for Child Safety, you will contribute to SpaceXSI's mission by training and refining Grok to enforce our terms of service and support functions. Your work will directly impact the safety of our products, X, and Grok, by minimizing existential risks, enforcing SpaceXSI's rules, and promoting responsible development, helping to prevent illegal and harmful content.

RESPONSIBILITIES:

• Monitor and take action on content and behavior that goes against our terms of service, escalating as needed.
• Have deep expertise in online child safety, including the identification, investigation, and mitigation of a broad range of child safety threats and risks.
• Investigate complex cases involving child safety, with the ability to recognize when escalation to internal legal teams and/or external reporting (e.g., NCMEC reports when applicable) is required.
• Monitor and take appropriate action on content and user behavior that violates SpaceXSI's terms of service with a primary focus on protecting minors.
• Respond effectively to time-sensitive escalations in high-impact, often ambiguous situations.
• Process appeals, audit automations, and properly label use cases in the system.
• Provide labels, annotations, and inputs on projects involving safety protocols, risk scenarios, and policy compliance.
• Support the delivery of high-quality curated data that reinforces SpaceXSI's rules and ethical alignment.
• Collaborate with team members to provide feedback on tasks that improve AI's defenses to detect illegal and unethical behavior, as well as align Grok with our rules enforcement.

BASIC QUALIFICATIONS:

• Expertise in improving Large Language Models (LLMs), specifically related to CSE, to maximize efficiencies in enforcement and support and ability to propose solutions to increase security and safety of our platform.
• Proven expertise in identifying, mitigating, and preventing Child Sexual Abuse Material (CSAM) and Child Sexual Exploitation (CSE), including grooming behaviors and risks in AI-generated content, with strong knowledge of relevant legal obligations (such as NCMEC reporting) and industry standards for protecting minors.
• Proven experience in online safety and reducing harm to protect our users and preserve Free Speech in the global public square.
• Ability to interpret and apply SpaceXSI safety policies effectively.
• Proficiency in analyzing complex scenarios, with strong skills in ethical reasoning and risk assessment.
• Strong ability to utilize resources, guidelines, and frameworks for accurate safety-focused actions and escalations.
• Strong communication, interpersonal, analytical, and ethical decision-making skills.
• Commitment to continuous improvement of processes to prioritize safety and risk mitigation.
• Expertise in data analysis to identify emerging abuse vectors, uncover opportunities for operational efficiencies, and design automations that strengthen enforcement effectiveness and platform safety.
• 3+ years of professional experience working in online child safety, criminal investigations, Trust & Safety operations, or a closely related field.

PREFERRED SKILLS AND EXPERIENCE:

• Experience working in a Trust and Safety for a social media company, leveraging AI or other automation tools.
• Experience collaborating with child safety organizations (such as NCMEC) and utilizing specialized detection tools or developing classifiers for CSAM/CSE in social media or generative AI platforms.
• Expertise in red-teaming and adversarial testing of Large Language Models to proactively identify novel abuse vectors, jailbreaks, and safety failure modes, with a proven ability to translate findings into concrete improvements for enforcement systems and platform robustness.

ITAR REQUIREMENTS:

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here .

This role may involve exposure to sensitive or graphic content, including vulgar language, violent threats, pornography, and other graphic images.

SpaceXSI is an equal opportunity employer. For details on data processing, view our Recruitment Privacy Notice.