Senior Analyst, Lease Administration

Walgreens; Chicago (IL); On-site; USD 79,000 - 127,000; Full time

Job summary

Walgreens in the United States is seeking a Lease Administration Specialist to provide expert-level guidance, mentorship, and training to internal teams and to our third-party Service Provider. Evaluating landlord compliance, managing, maintaining, and auditing lease related expenses (e.g.

Fixed Rent Payments, OPEX Reimbursements, Percentage Rent Reporting, Lease Abstraction, etc.). Ensuring timely and accurate Implementation of new leases and modifications.

Qualifications

• Bachelor’s degree or equivalent with experience in accounting, finance, business management or auditing.
• Strong verbal and written communication to diverse audiences.
• Ability to analyze data and identify issues, trends, or deviations.
• Excellent time management with multiple projects and deadlines.
• Customer service experience for internal and external customers.
• Willing to travel up to 10% of the time for business purposes.

Responsibilities

• Approves disbursements for lease-related expenses processed by Service Provider and verifies documentation.
• Analyzes escalated bill payments that cannot be resolved by the Service Provider.
• Verifies bill accuracy and works with landlords and property managers to resolve issues.
• Updates lease databases and interprets lease language for payment obligations.
• Coordinates with Real Estate, Real Estate Law, Construction, Facilities Maintenance, Tax, and Accounting.
• Audits initial lease setup and approves rent payments; ensures timely reporting and payments.
• Manages lease date changes, modifications, extensions, and terminations with the Service Provider.
• Drives process improvements in Real Estate management and supports special projects.

Skills

Verbal communication

Data analysis

Time management

Customer service

Travel willingness

Education

Bachelor’s Degree in Business Administration, Finance, Real Estate, Real Estate Law

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Job Summary

Responsible for providing expert-level guidance, mentorship, and training to internal team members and to our third-party Service Provider. Evaluating landlord compliance, managing, maintaining, and auditing lease related expenses (e.g. Fixed Rent Payments, OPEX Reimbursements, Percentage Rent Reporting, Lease Abstraction, etc.). Ensuring timely and accurate Implementation of new leases and modifications. Analyzing complex or unresolved billing invoices, according to WAG procedures and policies. Ensuring compliance with SOX-related policies. Other duties, as assigned.

Job Responsibilities

Approves disbursements for lease-related expenses, processed by Service Provider, such as rent, common area maintenance, insurance, utilities; verifies accuracy of payments and related supporting documentation before final approval. Analyzes escalated bill payments that the Service Provider cannot resolve. Verifies the accuracy of the bill/claim and works directly with Landlords and Property Managers to resolve issues. Responsible for reimbursements to, or collections from the customer. Updates databases to reflect actions. Interprets lease language, abstracts leases and translates information to summarize payment obligations within lease database. Works with multiple departments including Real Estate, Real Estate Law, Construction, Facilities Maintenance, Tax, and Accounting to ensure the proper handling of Walgreens legal obligations under the terms of the lease contracts for various location types (i.e. Stores, District Offices, DTR Centers, Healthcare Facilities, and Corporate sites). Audits the initial set up of all new leases completed by Service Provider, to appropriately account for all payment obligations included in the lease. Approves initial rent payments. Audits payments, credits, and escrow adjustments entered into the Lease System by Service Provider to remit accurate systematic monthly lease payments. Approves monthly fixed payments in Lease System. Manages all updates to lease dates and general terms, including lease modifications, extensions, and terminations with Service Provider. Audits monthly rent statements prepared by Service Provider and approves payments. Ensures all statements are handled and reported by the due date specified in the Lease. Provides accurate and timely response to phone calls and e-mails received from: Landlords, Property Managers, Results, Real Estate Law, Real Estate, District Managers, Store Managers, or Business Unit. Works on special projects and plays an integral part in improving systems, processes, and creating efficiencies to enhance the Real Estate management process for Company and Service Provider.

About Walgreens

Founded in 1901, Walgreens (www.walgreens.com) proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.

Basic Qualifications

• Bachelor’s Degree and at least 1 year of experience in accounting, finance, business management or auditing or High School Diploma/GED and at least 4 years of experience in accounting, finance, business management or auditing.
• Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).
• Experience with analyzing and reporting data in order to identify issues, trends, or exceptions to drive improvement of results and find solutions.
• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

• Bachelor’s degree in Business Administration, Finance, Real Estate, Real Estate Law, or equivalent practical experience.
• 3 to 5 years of professional experience in commercial real estate or lease administration.
• Proficient in Microsoft Office, particularly Excel and Word.
• Exceptional analytical, problem-solving, and writing skills.
• Demonstrated ability to manage complex analyses independently within defined frameworks.
• Willing to travel up to 10% of the time for business purposes (within state and out of state).
• Exceptional qualitative analysis skills, including:
  • Experience interpreting lease terms
  • Experience assessing the impact of the policy environment on business strategy
• High degree of professional maturity.
• High level of initiative, quick learning ability, and resourcefulness.
• Strong organizational skills.
• Capacity to clear up payment disputes and defaults with external partners and manage project outcomes internally.
• Demonstrated ability to influence cross-functional teams through expert-level knowledge.

We will consider employment of qualified applicants with arrest and conviction records.

#VHDEI

The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Salary Range: $79300 - $127000 / Salaried