Senior Analyst, Laboratory Optimization

The Aspen Group; City of Syracuse (NY); Hybrid; USD 90,000 - 105,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

The Aspen Group (TAG) seeks a Senior Analyst, Laboratory Optimization to drive data-driven improvements for Aspen Dental branded practices. You will analyze data, develop KPI dashboards, and support decision-making with operational insights to improve patient care and efficiency.

You will partner with Field Operations and Lab stakeholders to plan and execute continuous improvement projects, delivering end-to-end optimization and performance updates.

Qualifications

• Bachelor’s degree preferred.
• 3–5 years of experience managing complex datasets and presenting to executive leadership.
• Detail oriented with strong problem-solving for customer-facing solutions.
• Experience using AI to drive efficiency and analysis.
• Experience with PMO software such as Monday.com and Smartsheet.
• Excellent verbal and written communication skills.
• Ability to balance multiple high-priority initiatives and travel 10–15%.

Responsibilities

• Analyze data to drive KPI scorecards and dashboards; share relevant data with stakeholders.
• Identify, plan, and implement continuous improvement projects tied to business priorities.
• Provide weekly and monthly reporting packages to key stakeholders.
• Offer data analysis and recommendations to lab stakeholders based on trends.
• Collaborate with Lab stakeholders and implementation teams to prioritize Lab initiatives.

Skills

Data analysis

Executive communication

Problem solving

AI analytics

Microsoft Office

Travel readiness

Education

Bachelor's degree

Tools

Monday.com

Smartsheet

Excel

PowerPoint

Job description

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 20,000 healthcare professionals and team members with close to 1,500 health and wellness offices across 48 states in four distinct categories: dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, ClearChoice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and Lovet Pet Health Care. Each brand has access to a deep community of experts, tools and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.

As a reflection of our current needs and planned growth we are very pleased to offer a new opportunity to join our dedicated team as a Senior Analyst, Laboratory Optimization. Summary: TheSenior Analyst,Laboratory Optimization role drives laboratoryefficiencyand profitability for the Aspen Dental branded practices, with a focus on using data analysis and operational insight and best practices to help practice owners make informed decisions to ensure patients get the care they need and fulfill our mission. The Lab Optimization role partners with Field Operations and key Laboratory stakeholders to advise on operational planning to support Aspen’s aggressivegrowthgoals.

Essential Functions, Job Duties & Responsibilities:

• Analyze data to drive improvement and produce regular KPI scorecards/dashboards, ensuring relevant data is shared.
• Assist internal and customer teams in identifying, planning, and implementing continuous improvement projects that tie to strategic business priorities to produce savings and process improvement.
• Provides weekly, mid-month, and month-end reporting packages (including Territory, Division, and POP Level reporting packages, AspenLabs Utilization and Value in Cabinet metrics) to key stakeholders.
• Provide lab related data and data analysis and recommendations to lab stakeholders based on trends.
• Build partnerships with Lab stakeholders and Implementation teams to drive Lab initiative prioritization and continuously deliver operational excellence.
• Partners with the Lab leadership to share feedback, trends, and opportunities for coaching at the operational field level.
• Drives end to end continuous improvement to achieve denture KPI goals.
• Provide strategic feedback and coaching to office teams to drive initiative performance.
• Develops job aids, email templates, and stakeholder-specific reporting decks (e.g., practice-level performance updates) to support field and lab team execution.

Requirements/Qualifications:

• Bachelor’s degree is preferred.
• A minimum of 3-5 years of experience managing complex datasets and presenting to executive leadership.
• Detail Oriented.
• Experience managing across matrix for execution with strong problem-solving skills focused on identifying solutions for customers.
• Financial and analytical skills required.
• Experience using AI to drive efficiency and analysis.
• Experience using PMO software’s such as Monday.com and Smartsheet.
• Excellent verbal and written communication skills.
• The ability to balance multiple, high priorities initiatives simultaneously.
• Experience using the Microsoft Suite, including but not limited to Executive Level Summary ppt decks, functional ppt decks, and excel workbooks.
• The ability to conduct up 10-15% domestic travel.

Base Pay Range: $90,000-105,000, annually (Actual pay may vary based on experience, performance, and qualifications.)

This position offers a hybrid or remote work arrangement based on your location. Candidates residing within 35 miles of our Chicago, IL (Fulton Market) office or within 45 miles of our East Syracuse, NY office are expected to work on-site. Candidates living outside of these areas are eligible for full remote work.

A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

If you are an applicant residing in California, please view our privacy policy here: https://careers.aspendental.com/us/en/tag-privacy-policy-for-california-employees

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories: Dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses: Aspen Dental, Clear Choice Dental Implant Centers, WellNow Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools, and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale. Privacy Policy | The Aspen Group (TAG)