Senior Analyst, IT - Training

Builders FirstSource, Inc.; Oregon; Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement savings plan

Paid time off

Job summary

Builders FirstSource is seeking a Technical Training Specialist to design and deliver advanced training materials across ERP platforms and related technologies. You will tailor programs to business needs, leveraging approved templates and best practices.

You will collaborate with cross‑functional teams to assess learning gaps, track outcomes, and ensure training aligns with strategic ERP initiatives. A degree and 4+ years’ experience are required.

Qualifications

• Bachelor's degree or equivalent required.
• 4+ years of relevant work experience.
• Understanding of ERP systems and integrations with business processes.

Responsibilities

• Designs and delivers complex technical training materials for ERP and related technologies.
• Creates templates and best-practice materials for the team to use as standard resources.
• Plans, develops, and evaluates training solutions to drive business outcomes.

Skills

ERP knowledge

Technical training

Cross-functional collaboration

Education

Bachelor's degree

Tools

Learning Management Systems

ERP integrations

Job description

We are Builders FirstSource, America’s largest supplier of building materials, value-added components and building services to the professional market. You’ll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

Driving change throughout Builders FirstSource locations via ERP and technology strategies is key in our ability to continue to service our customers in the future. We are looking for individuals who want to be a part of this significant shift for our company. This role will be key in that change as we move from older, outdated ERP’s to one systematic platform.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Designs and delivers complex technical training materials on a wide range of solutions areas/ technologies.
• Utilizes approved materials, designs custom training materials as required that are utilized as templates/ best practice by team.
• Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive business outcomes.
• Monitor and document user outcomes, needs assessment and learning objectives.
• Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources.
• Conducts analyses on program effectiveness, reporting to team or area business leaders on results.
• Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members.
• Serves as a technical resource.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

MINIMUM REQUIREMENTS

• Bachelor's degree from an accredited college/university.
• 4+ years relevant work experience.
• Or an equivalent combination of education and experience.
• Understanding of ERP’s and integrations with business processes.

COMPETENCIES

• Evaluates Problems: Evaluates and analyzes different types of information objectively to identify appropriate solutions; writes fluently, establishing the key facts clearly and interprets numerical data effectively.
• Technical Communication/ Presentation: Communicates with clarity and precision, presenting complex information in a concise format that is audience appropriate.
• Adjusting and Driving Change: Takes a positive approach to tackling work and embraces change; invites feedback relating to performance and deals constructively with criticism. Identifies the need for and drives change when required to achieve objectives.
• Focuses on Customers: Understands and anticipates customer needs and takes action to provide high-quality products and services to exceed expectations.
• Demonstrates Business Acumen: Demonstrates working knowledge of market, economic, legal, and regulatory environments and how they impact the business.
• Agile Best Practices: Understands how agility is leveraged in IT ways of working. Adopts agile best practices as appropriate throughout the assigned work lifecycle. Responds to feedback quickly based on comments of internal and external customers and needs of the market.
• Bias for Action: Takes initiative and identifies what needs to be done and acts without waiting to be asked. Executes work in a timely manner. Suggests improvements to current ways of working.

Business and Financial Acumen

Demonstrates depth of understanding for the P&L and financial analysis. Teaches business and financial acumen to others. Understands KPIs and how BFS makes money. Knows the different business segments and how they relate to one another. Understands customer sales and engagement. Demonstrates functional and/or technical expertise. Understands complex issues and demonstrates problem solving skills. Understands how to maximize business results regardless of industry cycle.

Results Driven

Holds self and others accountable. Communicates and sets clear goals with plans to deliver. Manages competing priorities effectively. Demonstrates appropriate urgency. Drives to exceed expectations in alignment with our BFS SPICE values. Embraces and follows best practices. Demonstrates self-starter, can-do attitude.

Strategic Thinking and Decision Making

Leverages resources and teams around them to solve problems and create mutually beneficial outcomes. Demonstrates willingness and courage to make tough decisions in a timely manner. Balances short-and-long term priorities. Demonstrates proactive versus reactive thinking. Asks questions to identify root cause and analyze situations more accurately.

Servant Leadership

Demonstrates humility by putting others first. Builds trust-based relationships. Leads by example with kindness and respect. Collaborates well across all areas of the business. Advocates for others. Actively listens to understand the meaning and intent of what the other person is communicating. Demonstrates authenticity and encourages others to do the same.

Emotional Intelligence

Demonstrates situational awareness – knows when and how to adjust leadership style in different situations. Demonstrates self-awareness – understands strengths and weaknesses. Demonstrates empathy – puts themselves in other’s shoes. Assumes positive intent.

Develops and Leads Others

Drives alignment through clear communication of vision, goals, and expectations. Invests time on a regular basis in performance feedback and developmental conversations. Fosters a respectful and inclusive environment. Empowers, motivates, and inspires others. Coaches and mentor others for their development. Guides and persuades others to deliver positive outcomes.

Growth Mindset

Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes. Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure. Thinks like an owner with an entrepreneurial spirit. Demonstrates and encourages intellectual curiosity. Continuous learner; seeks opportunities and knowledge for personal and professional growth. Sees possibilities over problems – actively seeks solutions.

Innovation

Encourages out-of-the box thinking to create new ways of doing things. Continuously seeks to improve and simplify pain points in the business. Anticipates, embraces, and leads change. Develops and executes breakthrough strategies.

Integrity

Does the right thing even under challenging circumstances? Communicates with honesty. Consistently treats others fairly and equitably. Demonstrates reliability and does what they say they will do. Conducts tough conversations and delivers difficult messages with kindness and respect.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to both typical office environment and outside locations with temperature and weather variations. Must be able to lift and carry up to 25 pounds. Significant travel required.

In addition to the base wage listed, this position is also eligible to earn an annual bonus subject to changes in plan design and documents and in accordance with applicable law. Eligibility and the amount of the bonus varies based on overall company success, thresholds met and other terms and conditions of the Company’s active bonus policy for the respective year.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple — provide great plans that help you and your family to live happier, healthier and more secure lives. This role is eligible for medical, dental, vision, and disability insurance plans, 401(k) retirement savings plan, PTO (including paid sick time), and 8 paid holidays per year (for salaried and hourly team members). Details about Builders FirstSource’s benefits offerings are available here www.bldrbenefits.com.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call or email: .

If there's legally required pay transparency information missing from our job posting, it's not intentional and we'd like to know. To let us know, please email the job title and location to .

We encourage your prompt application.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You’ll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore – all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

Due to the volume of applications received, we are unable to respond to individual inquiries about the status of your application.