Senior Analyst, Instructional Design & Development- Multi-media solutions

CVS Health; Hartford (CT); On-site; USD 47,000 - 112,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Retirement savings options

Wellness programs

Job summary

CVS Health in Hartford, CT is seeking a Multimedia Learning & Development Specialist to create video, audio, and visual design solutions for training projects. You will collaborate with L&D partners and external vendors to deliver high-quality, performance-driven content.

The role requires experience in instructional design, storytelling, and editing with Premiere Pro, AI avatar tools, and the Adobe Creative Cloud. This is a full-time, hybrid position with a competitive benefits package.

Qualifications

• 3+ years’ experience in corporate training or related functions.
• 3+ years’ experience translating content into storyboard/script format.
• 3+ years’ experience with AI Avatar software.
• 3+ years’ experience recording video and editing in Premiere Pro.

Responsibilities

• Uses instructional design methods to design, develop and implement multi‑media for L&D.
• Manages multiple projects simultaneously.
• Consults with L&D partners to determine the best multi‑media approach.
• Collaborates with external vendors to deliver state‑of‑the‑art media solutions.
• Writes and produces video productions (live and/or animated) and designs visuals.

Skills

Instructional design

Video editing

Premiere Pro

AI Avatar

Adobe Creative Cloud

Education

High School Diploma/GED or 3+ years’ equivalent work experience

Bachelor’s degree preferred

Tools

Adobe Creative Cloud

QuickBase/NOVA

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

This position is responsible for creating multi‑media solutions for a variety of projects within the Learning and Development, Production Crew - Multimedia Team. This role focuses on delivering top quality video, audio, visual design, and animation.

Working with, and providing consultation to, business partners and design partners within the Learning and Development team is critical to the success of this role. This includes ensuring that deadlines, business needs, performance needs, and budgets are all met.

• This is a hybrid position working in our Harftord, CT location 3 days a week.

Job Responsibilities

• Uses formal instructional design methodology to design, develop and implement sophisticated, complex, performance‑focused, and educational multi‑media to support L&D offerings and initiatives.
• Simultaneously manages multiple projects.
• Consults with business unit and L&D partners to determine the most effective multi‑media approach.
• Works in partnership as appropriate with external vendors to deliver state‑of‑the‑art, technology‑based multi‑media solutions.
• When designing training, conducts performance analysis to determine the expectations and gaps for the intended audiences.
• Incorporates feedback gathered from participants and other relevant audiences to improve training, processes, and products.
• Manages the project training plan and works with clients as needed to ensure project goals and quality standards are met.
• Provides support for the L&D eLearning teams.
• Independently writes for and produces video productions (live and/or animated).
• Designs visual design elements (such as infographics, user interfaces, print and digital templates) that engage the learner/reader and are visually appealing.
• Uses critical thinking skills throughout design and development to identify and mitigate potential risks.

Required Qualifications

• 3+ years’ experience in a corporate training or related functions
• 3+ years’ experience translating raw content into storyboard/script format
• 3+ years’ experience with AI Avatar software
• 3+ years’ experience recording video and editing in Premiere Pro

Preferred Qualifications

• Strong ability to demonstrate concepts visually
• Strong understanding of visual design
• 2+ years’ experience in QuickBase/NOVA software solutions
• 2+ years’ experience in Adobe Creative Cloud Software
• Able to apply WCAG 5.0 standards related to multi‑media products
• Able to provide consultation (asking appropriate questions to obtain needs and providing solutions to address those needs)
• 3+ Education or experience in application of performance‑based instructional design methodologies
• 3+ Education or experience in adult learning principles and/or performance consulting with a focus on eLearning technologies and techniques

Education

High School Diploma/GED or 3+ years’ equivalent work experience. Bachelor’s degree preferred.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The Typical Pay Range For This Role Is

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Great Benefits For Great People

• We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
• This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.
• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
• Additional details about available benefits are provided during the application process and on Benefits Moments.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

We anticipate the application window for this opening will close on: 08/14/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.