Senior Analyst III Network Technician - Cedar Rapids, IA

DXC Technology Company; Cedar Rapids (IA); On-site; USD 65,000 - 90,000; Full time

Job summary

DXC Technology Company in Cedar Rapids, IA is seeking a Senior Analyst III Network Technician to provide technical support for network services delivery, monitor systems, and participate in infrastructure projects under supervision. The role requires an associate degree or equivalent, 3+ years of relevant experience, and on-site work.

Certifications such as CCENT or Network+ are a plus, and US citizenship is required for ITAR-compliant work.

Qualifications

• Assoc. degree or equivalent required.
• Typically 3+ years of relevant work experience.
• Proven experience in network technology service delivery and support.
• General knowledge of physical network infrastructure (mounting switches, cabling).
• Proficiency in data analysis and problem solving.
• Continuous learner staying up-to-date with industry knowledge.

Responsibilities

• Provide technical support for network services delivery and issue response.
• Contribute to infrastructure projects and tasks under supervision.
• Monitor and troubleshoot network systems.
• Collaborate with team to address network challenges and client needs.
• Develop network documentation including incident logs and records.
• Demonstrate willingness to learn and grow in a technical role.
• Apply problem-solving abilities to address network infrastructure issues.
• Follow established standards and processes for network service delivery.

Skills

Network services

Troubleshooting

Data analysis

Learning mindset

Team collaboration

Education

Associate degree in relevant field

Tools

CompTIA Network+

Cisco CCENT

Job description

About DXC

DXC helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services to drive new levels of performance, competitiveness, and customer experience across their IT estates. Our more than 125,000 people in 70-plus countries are entrusted by our customers to deliver transformative technologies to ensure the success, safety and well-being of businesses and people around the world. By combining strengths and expertise globally, we create solutions and deliver greater outcomes for customers across their entire IT estate. Learn more about how we deliver excellence for our customers and colleagues at dxc.com.

Job Title & Location

Senior Analyst III Network Technician

Location: Cedar Rapids, Iowa (on-site)

NOTE

This role supports an ITAR-compliant client account with specific security and work authorization requirements. To be ITAR compliant you must be able to provide proof of US Citizenship

Essential Job Functions

• Provide technical support for network services delivery, responding to issues and assisting in tasks.
• Contribute to infrastructure projects and tasks under supervision.
• Participate in the monitoring and basic troubleshooting of network systems.
• Work with the team to address network-related challenges and meet client needs.
• Support the development of network documentation, including incident logs and records.
• Demonstrate a willingness to learn and grow in a technical role.
• Apply problem-solving abilities to address network infrastructure issues.
• Follow established best practices/standards and documented processes/procedures for network service delivery.

Basic Qualifications

• Associates degree in a relevant field or equivalent combination of education and experience
• Typically, 3+ years of relevant work experience with a minimum of 1 year in a similar role
• Proven experience in network technology service delivery and support
• General knowledge of physical network infrastructure (mounting switches, cabling, etc.)
• Proficiencies in routine data analysis and problem-solving
• A continuous learner that stays abreast with industry knowledge and technology

Other Qualifications

• An advanced degree or additional training in a relevant field is a plus
• Relevant certifications, such as CompTIA Network+, Cisco CCENT, or similar a plus
• This role requires on-site hands-on work and is not eligible for remote or hybrid work
• This position is limited to US Persons, as only US Persons are authorized to access information under this contract

Why DXC? / Life at DXC

DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship. We inspire and take care of our people. We work to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship. DXC is where brilliant people seize opportunities to advance their careers and amplify customer success. Full-time hires are eligible to participate in the DXC benefit program. DXC offers a comprehensive, flexible, and competitive benefits program which includes, but is not limited to, health, dental, and vision insurance coverage; employee wellness; life and disability insurance; a retirement savings plan, paid holidays, paid time off.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law.

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required.

Postings Link

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