Senior Analyst, HRIS - ServiceNow HRSD Developer/Administrator

Stanley Black and Decker; United States; Remote; USD 78,000 - 125,000; Full time

Benefits offered by this job

Medical, dental, life, vision

401(k) and stock purchase plan

Tuition reimbursement

Remote work

Tool discounts

Job summary

HR Tech Job is seeking a Senior Analyst, HRIS with ServiceNow HRSD expertise to support design, configuration, and admin tasks for HR service delivery. The role emphasizes independent delivery of basic to medium solutions and collaboration with HR, IT, and architects.

Remote US-based position with a focus on stabilization post-Salesforce transition. The candidate will handle scripting, reporting, automation and platform administration, using PowerShell, Excel VBA, Power BI and Azure DevOps,

Qualifications

• Bachelor's degree in IT, CS, Business Systems, HR Technology or equivalent.
• Hands-on ServiceNow HRSD experience.
• 5+ years on Salesforce and ServiceNow platforms.
• Configure, support and develop HRSD solutions for basic to medium scope.
• Contribute to complex implementations with guidance from leads.
• Experience with JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, integration.
• PowerShell scripting, Excel Macros/VBA and Power BI experience.
• Azure DevOps for agile delivery, backlog tracking and releases.
• Strong analytical, troubleshooting, and stakeholder communication skills.
• Not eligible for visa sponsorship (H1B, OPT/CPT, TN).

Responsibilities

• Configure, administer, and support the ServiceNow HRSD module including workflows and knowledge.
• Design, implement, and modify HRSD solutions per business requirements.
• Deliver basic to medium complexity enhancements independently.
• Partner with architects and stakeholders to translate requirements into solutions.
• Lead analysts on more complex ServiceNow platform work.
• Develop and maintain forms, Flow Designer automations, rules, scripts, reports.
• Troubleshoot defects and process inefficiencies in HRSD.
• Create and maintain technical documentation and governance materials.
• Configure Azure DevOps for work intake, backlog, user stories and releases.
• Build automation and reporting with PowerShell and Power BI.

Skills

HRIS

ServiceNow HRSD

PowerShell

Excel VBA

Power BI

Azure DevOps

Salesforce

Scripting

Education

Bachelor's degree in IT/CS/Business Systems/HR Tech

Tools

ServiceNow HRSD

Flow Designer

JavaScript

Business Rules

Client Scripts

Script Includes

UI Policies

Power BI

Azure DevOps

Salesforce

Job description

Maryland USA - Remote

Texas USA - Remote

California USA - Remote

Full time

REQ-1000053441

Senior Analyst, HRIS: Service Now HRSD Developer / Administrator

Remote

Come build your career.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of approximately 43,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:

As a Senior Analyst, HRIS – Service Now HRSD Developer / Administrator, you’ll be part of our HR Technology team working as a remote employee. You will support the design, configuration, enhancement, and ongoing administration of the ServiceNow HRSD module. The role focuses on delivering basic to medium complexity ServiceNow solutions independently, while also contributing to larger, more complex initiatives involving HR service delivery, case management, employee service center capabilities, workflows, knowledge content, lifecycle events, catalog items, governance, and employee data management.

This position also plays an important role in helping the organization stabilize the recent transition from Salesforce to ServiceNow. The ideal candidate combines strong ServiceNow HRSD experience with broader technical skills in scripting, reporting, automation, and platform administration, including PowerShell, Excel VBA, Power BI, Salesforce, and Azure DevOps.You’ll get to:

• Configure, administer, and support the ServiceNow HRSD module, including workflows, case management, employee service center, lifecycle events, knowledge content, and catalog items.

• Design, implement, and modify HRSD solutions that align with business requirements and improve HR service delivery processes.

• Deliver basic to medium complexity ServiceNow enhancements and development tasks independently, while supporting more complex initiatives with architectural guidance.

• Partner with ServiceNow architects, senior developers, HR, IT, and business stakeholders to gather requirements and translate them into scalable technical solutions.

• Lead analysts and provide guidance on more complex ServiceNow platform work requiring deeper technical expertise.

• Develop and maintain key ServiceNow components such as forms, Flow Designer automations, business rules, client scripts, UI policies, script includes, notifications, record producers, reports, and dashboards.

• Troubleshoot defects, configuration gaps, and process inefficiencies within HRSD and provide timely resolution.

• Support governance and employee data management within the ServiceNow HRSD platform.

• Create and maintain technical documentation, configuration documentation, process flows, and support materials for implemented solutions.

• Configure and enable Azure DevOps capabilities for work intake, backlog management, user stories, defect tracking, testing coordination, and release activities.

• Build supporting automation and reporting solutions using PowerShell, Excel Macros/VBA, and Power BI.

• Participate in testing, deployment planning, release validation, and post-production support.

• Identify opportunities for process improvement, automation, regulatory compliance, and improved employee experience across HR service delivery operations.

The Person:

You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good? In fact, you embrace it. You also have:

• Bachelor’s degree in IT, Computer Science, Business Systems, HR Technology, or a related field, or equivalent practical experience.

• Hands‑on ServiceNow experience with direct expertise in the HRSD module.

• 5+ years of combined experience across Salesforce and ServiceNow platforms.

• Proven ability to configure, support, and develop ServiceNow HRSD solutions for basic to medium complexity initiatives.

• Ability to contribute to more complex implementations with guidance from a ServiceNow Architect or senior technical lead.

• Experience with ServiceNow scripting and configuration, including JavaScript, Business Rules, Client Scripts, Script Includes, UI Policies, Flow Designer, and integration.

• Experience with PowerShell scripting, Excel Macros/VBA, and Power BI for automation, reporting, and analytics.

• Experience using Azure DevOps for agile delivery, backlog tracking, defect management, and release coordination.

• Strong analytical, troubleshooting, problem-solving, stakeholder communication, and business‑to‑technical translation skills.

• This role is not eligible for visa sponsorship (H1B, OPT/CPT, TN etc).

The Details:

You’ll receive a competitive salary and a great benefits plan, including:

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well‑being.

• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:

• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.

• Learn: Have access to a wealth of learning resources, including our digital learning portal.

• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for a wide range of perspectives and experiences.

• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!

#LI-CE1

#LI-Remote

The Salary range for this position is $77,600.00 - $124,900.00

• This is the lowest to highest annual full‑time salary range we would pay for this role at the time of this posting. The salary offered within the range may vary depending on multiple factors including job level, geographic location, job‑related knowledge, skills, qualifications, experience and in compliance with local wage requirements. Please note that salary is only one component of total rewards at Stanley Black & Decker.

• The salary range listed in this job posting reflects the range for the primary location specified. The salary range may vary for other locations.

• The successful candidate may be eligible for annual merit increases.

• Medical, dental, life, vision, disability,401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement in addition to programs & benefits in support of your well‑being.

• Discounts on Stanley Black & Decker tool sand other partner programs.

We Don’t Just Build The World, We Build Innovative Technology Too.

Joining the Stanley Black & Decker team means working in an innovative, tech-driven and highly collaborative team environment supported by over 43,500 professionals in 60 countries across the globe. Here, you’ll get the unique chance to impact some of the world’s most iconic brands including STANLEY TOOLS, DEWALT, CRAFTSMAN, MAC TOOLS and Black + Decker. Your ideas and solutions have the potential to reach millions of customers as we work together to write the next chapter in our history. Come build with us and take your career to new heights.

Who We Are

We’re the World’s largest tool company. We’re industry visionaries. We’re solving problems and advancing the manufacturing trade through innovative technology and our Industry 4.0 Initiative. We are committed to ensuring our state‑of‑the‑art “smart factory” products and services provide greater quality to our customers & greater environmental and social value to our planet. We are unique in that we have a rich and storied history dating back to 1843, but that hasn't stopped us from evolving into a vibrant, diverse, global growth company.

What You’ll Also Get

Career Opportunity: Career paths aren’t linear here. Being part of our global company with 60+ brands gives you the chance to grow and develop your skills along multiple career paths.

Benefits & Perks

You’ll get a competitive salary and a comprehensive benefits plan that includes medical, dental, life, vision, wellness program, disability, retirement benefits, Employee Stock Purchase Plan, Paid Time Off, including paid vacation, holidays & personal days, and tuition reimbursement. And, of course, discounts on Stanley  & Decker tools and well as discount programs for many other vendors and partners.

Learning & Development

Our lifelong learning philosophy means you’ll have access to a wealth of state‑of‑the‑art learning resources, including our Lean Academy and online university (where you can get certificates and specializations from renowned colleges and universities).

Diverse & Inclusive Culture

We pride ourselves on being an awesome place to work. We’re …

Purpose‑Driven Company

You'll help us continue to make positive changes in the local communities where we work and live as well as in the broader world through volunteerism, giving back and sustainable business practices.

EEO Statement

All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status or any other protected characteristic.

If you require reasonable accommodation to complete an application or access our website, please contact us at [phone] or at [e-mail] . Due to volume, we cannot respond to unrelated inquiries about the status of a completed application or resetting an account password.

Know Your Rights: Workplace discrimination is illegal (eeoc.gov) (http://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf)

This employer participates in the Work Opportunity Tax Credit (WOTC) program. Applicants may be asked to voluntarily provide information to determine eligibility. Any information provided will be kept confidentially other than as required to make the necessary WOTC disclosures and in accordance with applicable laws.

For the builders and protectors, for the makers and explorers, for those shaping and reshaping our world through hard work and inspiration, Stanley Black & Decker provides the tools and innovative solutions you can trust to get the job done—and we have since 1843.