Senior Analyst, Government Programs Operations - Analysis & Efficiencies

Judi Health, LLC; Charlotte (NC); Hybrid; USD 82,000 - 103,000; Full time

Job summary

Judi Health, LLC in Charlotte, NC is hiring a Senior Analyst for Government Programs Operations. You will analyze data across Medicare, Medicaid, Exchange, and Commercial plans, build dashboards, and drive process improvements to reduce manual effort and improve accuracy.

You will collaborate with Compliance, Product, Sales, Marketing, Underwriting, Implementation, Client Services, and Clinical Operations to ensure regulatory alignment and actionable insights for clients.

Qualifications

• 4+ years of healthcare data experience supporting Medicare, Medicaid, Exchange, Commercial, or other health plan operations.
• 4+ years of experience with SQL, R, or Python.
• Experience with Tableau or other data visualization tools.
• Ability to balance multiple complex projects.

Responsibilities

• Analyze complex datasets to identify trends, outliers, and opportunities for operational improvement across Medicare, Medicaid, Exchange, and Commercial plans.
• Develop and maintain recurring and ad-hoc reports, dashboards, and analytical tools to support data-driven decision-making.
• Create and maintain a repository of standardized code templates to streamline report generation and automate routine tasks.
• Ensure analytical outputs align with applicable regulatory requirements and business objectives by interpreting CMS, state, Exchange, and Commercial requirements in partnership with internal subject matter experts.
• Support the development of scalable processes that enhance efficiency, accuracy, and responsiveness across Medicare, Medicaid, Exchange, and Commercial operations.
• Design and implement automated solutions to reduce manual effort and improve process scalability and accuracy.
• Implement and use analytical software to support the department in achieving goals as defined by executive leadership.
• Facilitate requirements-gathering sessions to understand business needs and translate them into actionable analytical deliverables.

Skills

Healthcare data

SQL

Python/R

Data analysis

Cross-functional

Tools

Tableau

Job description

Senior Analyst, Government Programs Operations - Analysis & Efficiencies

Judi Health is a health technology company providing benefit administration solutions to employers, unions, health plans, and government entities. Judi Health replaces fragmented, outdated systems with the industry's first Unified Claims Processing™ architecture, seamlessly consolidating pharmacy and medical benefit administration on a single, secure platform. By delivering true price transparency, eliminating unnecessary middleman fees, and leveraging advanced AI-powered care delivery, Judi Health helps clients achieve unprecedented operational efficiency and service levels.

At Judi Health, we're deploying the infrastructure our country needs to deliver the healthcare we all deserve. We are the intelligence platform powering benefits plans for millions of Americans and proudly leading the next generation of care. To learn more, visit www.judi.health.

Location: Hybrid (Local to NYC, Denver, CO or Charlotte, NC)

Position Summary:

The Senior Analyst, Government Programs Operations - Analysis & Efficiencies supports the operational success of Medicare, Medicaid, Exchange, and Commercial plans by developing data-driven solutions that improve efficiency, strengthen accuracy, and reduce manual effort. Under the guidance of the Operations Manager, the analyst evaluates complex datasets to identify actionable insights, inform strategic decisions, and drive continuous improvement. Key responsibilities include producing recurring and ad hoc reports, designing and implementing business intelligence dashboards, and creating standardized code templates to automate deliverables. The analyst also supports reversal and reprocessing (R&R) activities by conducting impact analyses, preparing supporting data, and validating post-fix and reprocessed results to confirm that expected outcomes are achieved. In partnership with Client Analytics, the analyst reviews and validates analytical outputs for accuracy, completeness, and alignment with business requirements before client delivery. The role also develops scalable, automated solutions that streamline workflows and collaborates with cross-functional teams—including Compliance, Product, Sales, Marketing, Underwriting, Implementation, Client Services, and Clinical Operations—to ensure analytical tools and operational capabilities align with regulatory requirements and business objectives.

Position Responsibilities:

• Analyze complex datasets to identify trends, outliers, and opportunities for operational improvement across Medicare, Medicaid, Exchange, and Commercial plans.


• Develop and maintain recurring and ad-hoc reports, dashboards, and analytical tools to support data-driven decision-making.


• Create and maintain a repository of standardized code templates to streamline report generation and automate routine tasks.


• Ensure analytical outputs align with applicable regulatory requirements and business objectives by interpreting CMS, state, Exchange, and Commercial requirements in partnership with internal subject matter experts.


• Support the development of scalable processes that enhance efficiency, accuracy, and responsiveness across Medicare, Medicaid, Exchange, and Commercial operations.


• Design and implement automated solutions to reduce manual effort and improve process scalability and accuracy.


• Implement and use analytical software to support the department in achieving goals as defined by executive leadership.


• Facilitate requirements-gathering sessions to understand business needs and translate them into actionable analytical deliverables.


• Analyze business workflows and system needs for conversions and migrations to ensure that encounter, recovery, cost-savings, and other applicable requirements are met.


• Support R&R activities by performing impact analysis, preparing supporting data, and evaluating expected member, client, financial, and operational impacts.


• Perform post-fix and post-reprocessing validation by comparing original and reprocessed outcomes, identifying variances, and confirming that implemented corrections produced the expected results.


• Present and communicate complex analytical findings in a clear and concise manner.


• Participate in user acceptance testing and quality assurance testing of new application features, system fixes, reprocessing activities, and team deliverables.


• Support root-cause analysis and reporting of claims, encounter, and other data issues or errors by partnering with key stakeholders; also provide operational support.


• Partner with Client Analytics to review and validate analytical outputs for accuracy, completeness, and alignment with business requirements prior to client delivery.


• Collaborate with cross-functional teams—including compliance, product, sales, marketing, underwriting, implementation, client services, and clinical operations to refine and enhance operational capabilities.

Required Qualifications:

• 4+ years of healthcare data experience supporting Medicare, Medicaid, Exchange, Commercial, or other health plan operations.


• 4+ years of experience working with SQL, R, or Python.


• 4+ years of experience performing analyses on large datasets, including impact analysis and validation of data before and after system fixes or reprocessing.


• Experience supporting reversal and reprocessing activities, claims adjustments, remediation efforts, or comparable operational correction processes.


• Knowledge of data management, statistics, and modeling concepts.


• Experience working with cross-functional teams.


• Experience with Tableau or other data visualization tools.


• Ability to balance multiple complex projects simultaneously.


• Extremely flexible, highly organized, and able to shift priorities easily.


• Attention to detail and commitment to delivering a high-quality work product.

Preferred Qualifications:

• 4+ years of proven experience in government programs


• 3+ years of experience working with pharmacy data


• Experience with Medicare(Part D), Medicaid, and/or Marketplace Pharmacy Data/Processes

New York, NY Salary Range

$98,400 - $123,000 USD

Denver, CO Salary Range

$90,400 - $113,000 USD

Charlotte, NC Salary Range

$82,000 - $102,500 USD

All employees are responsible for adherence to the Judi Health Code of Conduct including the reporting of non-compliance. This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

By submitting an application, you agree to the retention of your personal data for consideration for a future position at Judi Health. More details about Judi Health's privacy practices can be found at https://www.judi.health/legal/privacy-policy.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Judi Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A \"disabled veteran\" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A \"recently separated veteran\" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An \"active duty wartime or campaign badge veteran\" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An \"Armed forces service medal veteran\" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.