Senior Analyst | Business Transformation

CBIZ; Atlanta (GA); Hybrid; USD 85,000 - 120,000; Full time

Job summary

CBIZ is expanding its Business Transformation group and seeks Senior Analysts across Tax, Assurance, Advisory, Outsourced Accounting Services, and Benefits & Insurance. You will drive strategic change by leveraging automation, AI, and analytics to streamline processes and enable scalable transformation.

You will partner with service lines and IT, document requirements, run design workshops, support change management, build business cases with ROI analysis, and track KPIs to demonstrate

Qualifications

• Bachelor's degree in Accounting, Business, Information Systems, or related field.
• 3+ years of experience in professional services and/or technology transformation.
• CPA certification is preferred and highly valued.
• Strong understanding of professional services processes and ability to navigate diverse offerings.
• Experience with AI tools, change management, and delivering measurable value.
• Excellent analytical, problem-solving, and documentation skills.
• Strong communication with cross-functional stakeholders and senior leadership.

Responsibilities

• Partner with service line professionals and IT to identify and implement opportunities to streamline processes using automation, offshore resources, and AI-driven solutions.
• Collaborate with our BI & AI teams to empower teams with actionable insights and enhance strategic decision making.
• Gather, document, and translate business needs into detailed functional and technical requirements for scalable transformation solutions.
• Facilitate design workshops and stakeholder interviews to document current and future state workflows and recommend improvements.
• Support project management activities including timelines, resources, risk, and status reporting; assist with change management and training.
• Develop business cases with ROI analysis and monitor KPIs and adoption metrics to demonstrate value and drive continuous improvement.

Skills

Analytical skills

Problem solving

Documentation

Communication

Leadership

Education

Bachelor's degree in Accounting, Business, Information Systems, or related field

Job description

Our Business Transformation group is expanding, and we're building a high-performing talent pool of Senior Analysts across all service lines (Tax, Assurance, Advisory, Outsourced Accounting Services, and Benefits & Insurance). Business Transformation leads strategic initiatives that shape the future of our firm. As part of the team, you'll be at the forefront of innovation and digital transformation and have the opportunity to make a meaningful impact by driving strategic change and implementing leading-edge technologies.

Our culture fosters a collaborative, growth-oriented environment with a strong emphasis on professional development.If you're passionate about improving processes, modernizing workflows, enabling technology and AI, and driving measurable change, we want to meet you.

Essential Functions and Primary Duties

Partner with service line professionals and IT to identify and implement opportunities to streamline and standardize processes leveraging offshore resources, automation, process reengineering and advanced workflow technologies to enhance accuracy, efficiency, and scalability.Collaborate with our Business Intelligence & AI teams to implement advanced analytics, automation, and AI-driven solutions to empower teams with actionable insights that enhance strategic decision making.Gather, document, and translate business needs into detailed functional and technical requirements that align with project objectives and enable scalable transformation solutions.Facilitate design workshops, stakeholder interviews, and process walkthroughs to capture and document comprehensive process maps that clearly current-state and future-state workflows, gather feedback, and document recommendations for improvement.Support project management activities, including timelines, resource planning, risk identification, and status reporting.Assist with change management efforts, including user training, documentation, and communication strategies.Develop comprehensive business cases for proposed transformation initiatives with detailed cost and return on investment (ROI) analysis, ensuring alignment with organizational goals and demonstrating the value and impact. Monitor key performance indicators and adoption metrics to measure success and identify areas for continuous improvement.Champion innovation by continuously evaluating and advising on new technologies, staying updated with industry trends

Preferred Qualifications

Bachelor's degree in Accounting, Business, Information Systems, or related field.3+ years' experience in professional services and/or professional services technology transformation (public accounting firm experience and specific experience in one of our service lines strongly preferred).Strong understanding of professional services processes and ability to quickly learn and navigate diverse service offerings.Understanding of the AI landscape and hands-on experience implementing AI tools, managing change, and delivering measurable value. Excellent analytical, problem-solving, and documentation skills.Strong communication skills; ability to interact effectively with cross-functional stakeholders and senior leadership. Detail-oriented, organized, and able to manage multiple competing priorities.CPA certification Travel Requirements:Less than 10% travel

Minimum Qualifications

College Degree or equivalent3 years related experienceAbility to lead and coordinate the team activities of othersProficient use of applicable technologyAbility to execute and draft technical instructions and guidelinesAbility to document daily activities and system functionsAble to work in a team environmentDemonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externallyAbility to travel as required by business and on-call availability #LI-HP1 #LI-Hybrid

ABOUT US

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.