Senior Analyst Aftersales Business Intelligence

Socket.dev; Franklin (TN); On-site; USD 100,000 - 140,000; Full time

Job summary

Nissan in Mt. Juliet, TN or Franklin, TN is seeking a Senior Analyst Aftersales Business Intelligence to design and deliver dashboards, reports, and analytics that transform enterprise data into actionable insights for the Aftersales Supply Chain.

The role emphasizes data quality, governance, cloud modernization, and collaboration with IT, business teams, and vendors to enable data-driven decision making and continuous improvement across operations.

Qualifications

• Bachelor’s degree in data-related fields.
• 6+ years SQL, data warehousing, and dimensional modeling experience.
• 6+ years Python and VBA for business applications and reporting.
• Experience in Supply Chain, Inventory, Forecasting, Logistics, or ops data.
• Ability to communicate complex concepts to non-technical stakeholders.
• On-site work at Mt. Juliet, TN or Franklin, TN.

Responsibilities

• Lead development of BI, reporting, analytics, and automation solutions.
• Modernize legacy apps by migrating to cloud-based platforms (Power Apps to replace Access).
• Drive data analysis, process improvement, and automation to increase efficiency.
• Ensure data quality, governance, and system reliability.
• Manage projects with business, IT, and vendor stakeholders.
• Provide technical leadership and mentorship on standards.
• Partner with stakeholders to define requirements and translate needs into solutions.
• Continuously expand technical skills through training and emerging tech.

Skills

SQL

Python

Power BI

DAX

Data analysis

Reporting

Automation

Education

Bachelor's degree

Tools

Microsoft Access

Excel

Power Apps

Snowflake

Kimball DW

Job description

Location(s): Mt. Juliet, TN(NPRC) or Franklin, TN (HQ)

Job Schedule: Full-time

Education Requirement: Bachelor’s degree in Data Science, Business Analytics, Computer Science, Computer Information Systems, Engineering, Statistics, Math or related fields required.

Sponsorship: No

Come Drive Innovation with Us. We are currently looking for a Senior Analyst Aftersales Business Intelligence to join our team in Mt. Juliet, TN or Franklin, TN. The Sr Analyst, Aftersales Business Intelligence is responsible for developing business intelligence, reporting, analytics, and automation solutions that transform enterprise data into actionable insights supporting Nissan's Aftersales Supply Chain operations. Senior management relies on business intelligence to derive insight from business data to support problem-solving and decision making. The position plays a key role in enabling the effective use of enterprise data assets by supporting data warehousing, reporting, and business intelligence initiatives. Responsibilities include designing and delivering dashboards, reports, and analytical solutions that provide actionable insights and support data-driven strategies across the organization. This role offers the opportunity to develop deep knowledge of business processes, systems, and technologies while contributing to continuous improvement and digital transformation efforts. Areas of focus may include inventory management, forecasting, supplier management, logistics, warehouse operations, and other operational functions. Through collaboration, innovation, and analytical expertise, this position contributes to operational excellence, business growth, and long-term organizational success.

A Day in the Life:

The responsibilities listed are not intended to be an exhaustive list of all duties for this role. Additional tasks may be assigned, as needed, to support business objectives.

• Lead development of business intelligence, reporting, analytics, and automation solutions, such as scalable dashboards, analytical models, and Robotic Process Automation (RPA) solutions that support strategic business objectives.
• Modernize legacy applications by migrating business processes and reporting to cloud-based platforms. For example, develop MS Power Apps to replace MS Access frontend applications.
• Drive data analysis, process improvement, and automation initiatives to increase operational efficiency.
• Ensure data quality, governance, and support system reliability through proactive monitoring and root cause analysis.
• Manage projects while partnering with business, IT, and vendor stakeholders.
• Provide technical leadership, mentorship, and guidance on development standards and emerging technologies.
• Partner with business stakeholders to identify requirements, define success criteria, and translate operational needs into analytical and reporting solutions.
• Continuously expand technical expertise through training, research, and the evaluation of emerging technologies to drive innovation and business value

Who We’re Looking for:

Required:

• Education requirements: Bachelor’s degree in Data Science, Business Analytics, Computer Science, Computer Information Systems, Engineering, Statistics, Math or related fields required.
• Years of Experience:
  • 6+ years of experience with structured query languages (SQL), relational databases, enterprise data warehouses, and dimensional data modeling.
  • 6+ years of experience with procedural programming languages, preferably Python and VBA, including the development, automation, and support of business applications and reporting solutions.
• Computer Skills:
  • SQL
  • Python
  • Microsoft Power BI & DAX Formula Language
• Experience gathering business requirements and translating them into scalable technical solutions that support operational and strategic business objectives.
• Experience developing, maintaining, and modernizing reporting and analytics platforms, including legacy Microsoft Access/Excel solutions and cloud-based analytics environments.
• Experience working with Supply Chain, Inventory Management, Forecasting, Logistics, Manufacturing, or other operational business data, including migration of reporting and analytical solutions to modern technologies.
• Ability to communicate technical concepts to non-technical audiences.
• Ability to manage multiple projects and priorities simultaneously.
• Ability to work and understand business needs to develop requirements for technical solutions.
• Strong analytical and problem-solving skills.
• Ability to influence decision making through data-driven recommendations.
• Demonstrated leadership, mentoring, and project management skills.
• Ability to perform work onsite at Mt. Juliet, TN (NPRC) or Franklin, TN (HQ).

Desired:

• Computer Skills:
  • Microsoft Access Development
  • Advanced Excel/VBA
  • Experience with cloud data platforms (Snowflake preferred)
  • Understanding of Kimball Group Data Warehousing techniques

What You’ll Look Forward to at Nissan:

Career Growth and Continuous Learning Opportunities:

Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization.

Rewards:

Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access Nissan Benefits Overview Guide.

Built for Your Best:

https://www.youtube.com/watch?v=PXuame0vwiw&list=PLki2k0CDxrPe8V6WmEeEdhj1fosRD-JQa

Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws.

It is Nissan’s policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility.

NISSAN FOR EVERYONE

People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees – with shared characteristics or interests – build allies, and foster a company culture where all employees feel supported and included. Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to diversity and inclusion into the future.

Mt. Juliet Tennessee United States of America