Senior Alumnae Operations Manager

A Hiring Company; Memphis (TN); On-site; USD 90,000 - 120,000; Full time

Job summary

A national sorority organization is seeking a Senior Alumnae Engagement Manager to lead strategies for enhancing alumnae and volunteer engagement. This role involves collaborating with volunteer leaders to create processes that foster connection and retention. The ideal candidate should possess strategic leadership capabilities and experience in managing engagements within organizational frameworks. The position offers a remote work option or based in Memphis, TN, catering to dynamic member experiences across the organization.

Qualifications

• Experience in alumnae and volunteer engagement management.
• Strong leadership skills to influence and design strategic initiatives.
• Ability to develop cohesive engagement strategies.

Responsibilities

• Lead alumnae and volunteer engagement initiatives.
• Design processes for a seamless experience.
• Collaborate with cross-functional teams to improve member experiences.

Job description

Title

Senior Alumnae Engagement Manager

Supervisor

Director of Member Experience

Employment Status

Full‑time Exempt

Location

Remote or Memphis, TN

Position Summary

The Alumnae Engagement Manager‑Sr. serves as the senior strategic leader for alumnae and volunteer engagement across Kappa Delta. This role executes the vision set by theнеи National Vice President‑Alumnae by developing strategies that facilitate a cohesive alumnae and volunteer experience that strengthens engagement, retention, leadership pipelines, and long‑term connection to the Sorority. As the organization’s subject‑matter expert on alumnae and volunteer populations, the Alumnae Engagement Manager partners cross‑functionally with volunteer leadership to design frictionless processes, lead change initiatives, and deliver meaningful, high‑quality member experiences at scale. This role exercises significant influence across staff teams, volunteer leaders, and governance(