Senior ALS Lab Manager

CGS Federal (Contact Government Services); Massachusetts; On-site; USD 132,288 - 191,083; Full time

Benefits offered by this job

Health, Dental, and Vision

Life Insurance

401k

Flexible Spending Account (Health, Dep

Paid Time Off and Observance of State/

Job summary

CGS Contact Government Services seeks a Senior ALS Lab Manager to lead delivery of lab data processing services for eDiscovery projects across cases, ensuring compliance with ESI specifications and timely case updates to attorneys.

You will manage a client-site eDiscovery laboratory team, coordinate with co-counsel and support staff, and advise on ED RM stages—from data collection through production—while upholding the highest standards of quality and client service.

Qualifications

• Eight+ years in eDiscovery including data processing and QA.
• Five+ years in a management/supervisory role.
• Strong knowledge of the EDRM and discovery process.
• Relativity experience with RCA or Analytics certification preferred.
• Undergraduate CS or related degree; waiver only by CO's approval.

Responsibilities

• Lead the delivery of lab data processing services across cases.
• Ensure timely, accurate completion and adherence to ESI specs.
• Consult with attorneys on best ESI practices and participate in teleconferences.
• Inform clients on lab activities, deadlines, and resource availability.
• Manage on-site lab team, scheduling, progress reports, and QC of deliverables.
• Advise on all ED RM phases: data collection, processing, hosting, review, analytics, production.

Skills

Lab data processing leadership

Tech proficiency across OS & coding

Client coordination

Web hosting support

Team management

EDRM knowledge

Relativity experience

Education

Bachelor's in CS or related field

Tools

Relativity

iConect

Venio

Concordance

LAW

LiveNote

Job description

Senior Automated Litigation Support Lab Manager Employment Type: Full-Time, ExperiencedDepartment: eDiscovery

As a CGS Senior ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting‑edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success:

• Serves as the lead manager responsible for delivery of lab data processing services.
• Primarily ensures timely and accurate completion of tasks. Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.
• Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co‑counsel, client agencies, and opposing counsel upon attorney request.
• Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.
• Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work.
• Responsible for webhosting support for unsupported cases managed by the lab.
• Manages a team of eDiscovery professionals situated in a client‑site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.
• Advices client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production.

Qualifications:

• Extensive Relativity experience required.
• Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred.
• At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.
• At least five years of experience at the management/supervisory level.
• Requires thorough knowledge of the litigation discovery process, and the EDRM workflow.
• Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools.
• Undergraduate degree required, preferably in computer science or related field. Only the Contracting Officer can approve a waiver of the degree requirement.

Ideally, you will also have:

• Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued.

Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting‑edge technology with world‑class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government‑contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self‑awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

#CJ$132,288 - $191,082.67 a yearWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.