Senior ALS Lab Manager

CGS Federal (Contact Government Services); Massachusetts; On-site; USD 132,000 - 191,000; Full time

Benefits offered by this job

Health, dental, vision

Life Insurance

401k

Flexible Spending Account

Paid Time Off

Job summary

Contact Government Services seeks a Senior ALS Lab Manager to lead delivery of lab data processing services in support of ESI productions. You will ensure timely completion, advise attorneys on ESI best practices, and coordinate with client agencies and opposing counsel as needed.

The role requires extensive Relativity experience, RCA/Relativity Analytics certification preferred, and at least eight years in eDiscovery with five years in leadership. Degree in CS preferred; on-site role in the US.

Qualifications

• Extensive Relativity experience required.
• Relativity certifications including RCA and/or Relativity Analytics Specialist strongly preferred.
• Eight+ years in eDiscovery roles including processing, data conversion, data culling, QA, loads and retrieval, and review.
• Five+ years in management/supervisory roles.
• Thorough knowledge of litigation discovery process and EDRM workflow.
• Knowledge of document review software such as iConect, Relativity, Venio or similar tools.
• Undergraduate degree in CS or related field; waiver by Contracting Officer only.

Responsibilities

• Lead manager responsible for delivery of lab data processing services.
• Ensure timely and accurate completion of tasks; develop processing approaches for electronic files per ESI specs.
• Consult with attorneys and support staff on ESI best practices; participate in teleconferences as needed.
• Ensure incoming productions comply with ESI specifications; provide detailed notice of deficiencies to case attorneys.
• Keep clients informed on Lab activities, deadlines, challenges, and resource availability.
• Provide webhosting support for unsupported cases managed by the lab.
• Manage a team of eDiscovery professionals onsite: scheduling, assessments, assignments, progress reports, and QC of deliverables.
• Advise client attorneys, paralegals, and case managers on all phases of EDRM: Data Collection, Processing, Hosting, Review, Analytics, Production.

Skills

Lab management

eDiscovery

Relativity

Team leadership

Data processing

ESI specifications

Client communication

Webhosting support

Education

Bachelor's degree in CS

Tools

Relativity

iConect

Venio

LAW

Concordance

LiveNote

Job description

Senior Automated Litigation Support Lab Manager Employment Type: Full-Time, ExperiencedDepartment: eDiscovery

As a CGS Senior ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies.

CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

Skills and attributes for success

• Serves as the lead manager responsible for delivery of lab data processing services.
• Primarily ensures timely and accurate completion of tasks. Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.
• Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request.
• Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.
• Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work.
• Responsible for webhosting support for unsupported cases managed by the lab.
• Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.
• Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production.

Qualifications

• Extensive Relativity experience required.
• Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred.
• At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.
• At least five years of experience at the management/supervisory level.
• Requires thorough knowledge of the litigation discovery process, and the EDRM workflow.
• Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools.
• Undergraduate degree required, preferably in computer science or related field. Only the Contracting Officer can approve a waiver of the degree requirement.

Ideally, you will also have

• Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued.

Our Commitment

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.

For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.

We care about our employees

We care about our employees. Therefore, we offer a comprehensive benefits package.

• Health, Dental, and Vision
• Life Insurance
• 401k
• Flexible Spending Account (Health, Dependent Care, and Commuter)
• Paid Time Off and Observance of State/Federal Holidays

Equal Opportunity Employer

Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected]

#CJ$132,288 - $191,082.67 a year

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.