Senior AI Platform Engineer — LLM & RAG Systems

SupportFinity™; San Francisco (CA); Hybrid; USD 160,000 - 235,000; Full time

Benefits offered by this job

Health benefits including medical, dental, and vision

401(k) retirement plan

Learning and development budget

Wellness support reimbursements

Job summary

SupportFinity™ is seeking a Senior AI Engineer to join the AI Platform team in San Francisco. In this role, you will design and implement LLM-powered AI systems to optimize insights from data. The ideal candidate has over 5 years of experience in software engineering and machine learning.

You will collaborate with cross-functional teams to build robust systems, engaging in unique challenges in a hybrid work environment. Attractive health benefits and 401(k) offerings available.

Qualifications

• 5+ years of experience in software engineering or machine learning.
• Hands-on experience with LLM applications including prompt engineering.
• Experience with metadata-based retrieval and re-ranking strategies.

Responsibilities

• Architect and deploy RAG pipelines for hybrid retrieval.
• Contribute to design of multi-agent LLM systems.
• Solve information storage and retrieval problems.

Skills

Software engineering experience

Machine learning applications

LLM applications

Vector or graph databases

Context window optimization

Model evaluation metrics

Tools

Python

OCR

Job description

SupportFinity™ is seeking a Senior AI Engineer to join the AI Platform team in San Francisco. In this role, you will design and implement LLM-powered AI systems to optimize insights from data. The ideal candidate has over 5 years of experience in software engineering and machine learning.

You will collaborate with cross-functional teams to build robust systems, engaging in unique challenges in a hybrid work environment. Attractive health benefits and 401(k) offerings available.