Senior AI Operations Engineer (Senior Software Engineer)

Vizient; Irving (TX); On-site; USD 102,000 - 179,000; Full time

Benefits offered by this job

Comprehensive benefits plan

Job summary

Vizient in Irving, TX is seeking an experienced backend/AI platform engineer to design and build scalable backend services, cloud infrastructure, and AI/ML platform capabilities. You will collaborate with AI/ML engineers and data scientists to productionize LLM applications, RAG pipelines, and agentic workflows, applying infrastructure-as-code and secure, observable systems.

This role also involves defining reusable platform patterns, tooling, and best practices to improve developer productivity

Qualifications

• Strong Python development experience building production backend services, APIs, and distributed systems.
• Hands-on IaC experience with Pulumi, Terraform, or similar tools across major cloud platforms (AWS/Azure/GCP).
• Experience with Docker, CI/CD pipelines, container orchestration, and serverless architectures is preferred.
• Familiarity with observability, monitoring, logging, tracing, alerting, and production support practices.
• Knowledge of ML/AI systems, model serving, LLMs, RAG workflows, data pipelines, or related AI platform tech.

Responsibilities

• Design, develop, and maintain backend services, APIs, and platform components for AI/ML apps and distributed systems.
• Build scalable cloud infrastructure using Pulumi and IaC practices; develop CI/CD pipelines and containerized environments.
• Support production deployment of ML models, LLM apps, RAG pipelines, and agentic AI systems with collaboration across teams.
• Enhance observability and incident management to improve reliability and performance.
• Define reusable platform patterns, developer tooling, and engineering workflows to improve productivity and consistency across the AI/ML team.

Skills

Python development

Backend systems design

Distributed systems

Troubleshooting

Communication

Education

Bachelor's degree preferred

Tools

Pulumi

Terraform

Docker

Kubernetes

CI/CD

Job description

Excited to grow your career?

We value our talented employees and instill an environment where you feel engaged, satisfied and able to contribute your unique skills and talents while living and working as your authentic self. We provide extensive opportunities for personal and professional development, building employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Our people make all the difference in our success.

Summary:

In this role, you will design and build scalable backend systems, cloud infrastructure, and platform capabilities that power AI/ML products and applications. You will partner closely with AI/ML engineers, data scientists, and cross-functional teams to productionize LLM applications, RAG pipelines, and agentic AI workflows. You will leverage modern cloud technologies, infrastructure-as-code practices, and AI-assisted development tools to deliver reliable, secure, and maintainable solutions that accelerate innovation across the AI/ML team while helping establish engineering standards, reusable platform patterns, and operational best practices.

Responsibilities:

• Design, develop, and maintain backend services, APIs, and platform components that support AI/ML applications and distributed systems.
• Build scalable cloud infrastructure using Pulumi and modern infrastructure-as-code practices while developing CI/CD pipelines, deployment workflows, and containerized cloud environments.
• Support production deployment of ML models, LLM applications, RAG pipelines, and agentic AI systems while collaborating with AI/ML engineers to productionize model serving, inference pipelines, and data workflows.
• Enhance observability through monitoring, logging, tracing, alerting, and incident management practices to improve operational reliability and system performance.
• Implement engineering standards for testing, code quality, security, maintainability, scalability, latency optimization, and cost efficiency.
• Define reusable platform patterns, developer tooling, and engineering workflows that improve developer productivity and operational consistency across the AI/ML team.
• Evaluate emerging AI engineering trends, AI-assisted development tools, and modern software practices to drive continuous improvement and innovation.
• Partner with product, security, data, and platform teams to deliver production-ready AI solutions while contributing to architectural discussions and long-term platform strategy.
• Troubleshoot complex production issues, perform root cause analysis, and drive remediation efforts to improve system stability and reliability.
• Mentor engineers through technical collaboration, code reviews, knowledge sharing, and engineering best practices.

Qualifications:

• Relevant degree preferred.
• 5 or more years of relevant experience required.
• Strong Python development experience with expertise building production backend services, APIs, distributed systems, and cloud-based applications required.
• Hands-on experience with Pulumi, Terraform, or other infrastructure-as-code tools along with cloud platforms such as AWS, Azure, or GCP required.
• Experience with Docker, CI/CD pipelines, infrastructure automation, container orchestration, Kubernetes, serverless architectures, and cloud deployment practices preferred.
• Knowledge of observability tools, monitoring, logging, tracing, alerting frameworks, and production support practices.
• Familiarity with ML/AI systems, model serving, LLM applications, inference pipelines, RAG workflows, data pipelines, or related AI platform technologies.
• Experience with Databricks, Azure AI Foundry, or similar AI/ML platform technologies preferred.
• Strong analytical, troubleshooting, problem-solving, verbal communication, and written communication skills with the ability to collaborate across technical and business teams.
• Ability to operate effectively in fast-paced, evolving environments with a high level of ownership, accountability, and adaptability.

Career Framework:

Professional - Senior Associate (P3)

Estimated Hiring Range:

At Vizient, we consider skills, experience, and organizational needs in our compensation approach. Geographic factors may adjust the range estimate and hires typically fall below the top range. Compensation decisions are tailored to individual circumstances. The current salary range for this role is $102,400.00 to $179,000.00.

This position is also incentive eligible.

Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers